Revenue Operations Manager

Job Overview:

The Enterprise team serves global organizations, including leading companies, governments, campuses, and nonprofits, who seek to upskill or retrain their workforce with the world’s best education. This team is made up of three sub-teams: Sales, Customer Success, and Revenue Strategy & Operations. The teams operate globally and have members based out of our offices in Mountain View, New York, London, Gurgaon, and Dubai. This role sits within the Revenue Operations Enterprise team, with the primary objective of driving and supporting go-to-market strategies across sales, customer success, marketing, and revenue operations for Coursera’s APAC Enterprise team. The role involves working in close collaboration with the APAC Enterprise leadership team and driving go-to-market strategies and growth for the region across the three verticals - Coursera for Business (C4B), Coursera for Campus (C4C) and Coursera for Government (C4G).

Responsibilities:

• Be a data-driven thought partner to sales, marketing & customer success teams for the APAC Enterprise leadership team and drive strong execution for Coursera for Business, Campus & Government goals in the APAC region

• Collaborate with the APAC Regional GM to drive accurate forecasting (monthly and quarterly) and execution across the Enterprise new business, expansion and renewal revenue streams

• Perform high-impact quantitative and qualitative analyses to drive Coursera’s growth and improve our effectiveness and leverage across functions in the region

• Relentlessly focus on results, identify key areas of opportunity & growth and drive cross-functional alignment to action on solutions

• Design creative solutions to operational and strategic challenges by developing deep expertise about our processes, tools, and business strategy

• Develop go-to-market strategies, territory plans, financial plans and metrics dashboards that empower our team with data and actionable recommendations

Basic Qualifications:

• 5+ years experience working in a B2B Enterprise SaaS business or growth tech startup, particularly within Strategy, Planning and Revenue Operations roles

• Bachelor’s degree in a quantitative field, preferably mathematics, statistics, data, analytics or engineering

• Proficiency in heavy data analysis, revenue forecasting, data modelling with Excel and PowerPoint

• Demonstrated ability to solve ambiguous problems through structured thinking, lead and drive complex cross-functional projects

• Experience working with senior executives and driving high-stakes decision-making processes

Preferred Qualifications:

• Prior experience in GTM strategy and operations roles across multiple functions (product, sales, marketing, etc.) supporting regional teams to drive growth in Enterprise businesses

• MBA qualification

• Previous knowledge of SQL and/or programming languages

• Proficiency on reporting and dashboard building across Salesforce, Looker, or other related CRM platforms

• A growth mindset and a proactive, can-do attitude

• Experience working in higher education or ed-tech industry

If this opportunity interests you, you might like these courses on Coursera:

• Business Strategy

• Excel Skills for Business

• Effective Problem-Solving and Decision-Making

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