Retention Lead - Online Casino Games

Sporty's sites are some of the most popular on the internet, consistently staying in Alexa's list of top websites for the countries they operate in.

As the Retention Lead for Online Casino Games at Sporty, you will be responsible for driving retention activities for our existing and growing customer base. In this role, you will be taking a lead role in securing and building a competitive advantage whilst leveraging personalisation and analytics to enhance player engagement and value.

Responsibilities

Planning promotional activities and campaigns as part of the retention strategy for existing customers

Monitoring relevant KPIs to drive campaign and promotional performance to ensure they are having the desired effect across the market

Collaborating cross-functionally with product teams on building retention and segmentation tools

Working closely with business analysts on building the correct tools for analysing success of marketing activities

Responsible for ensuring offers and promotions are competitive for each region and market

Working with partners on joint campaigns

Lead, nurture and motivate the Retention team across Online Casino Games

Requirements

Degree qualified in a relevant fieldMinimum 2+ years experience in Retention Management

Minimum 2+ years experience in the Online Casino industry

Excellent communication skills

Fluency in both written and spoken English

Strong analytical and goal-oriented mindset

Knowledge of retention and automation tools is preferred

People management experience

Benefits

Quarterly performance bonuses

Flexible working hours

Top-of-the-line equipment

Referral bonuses

28 days paid annual leave

Highly talented, dependable co-workers in a global, multicultural organisation

Our teams are small enough for you to be impactful

Our business is globally established and successful, offering stability and security to our Team Members

Our Mission

Our mission is to be an everyday entertainment platform for everyone

Our Operating Principles

1. Create Value for Users

2. Act in the Long-Term Interests of Sporty 

3. Focus on Product Improvements & Innovation 

4. Be Responsible 

5. Preserve Integrity & Honesty 

6. Respect Confidentiality & Privacy 

7. Ensure Stability, Security & Scalability 

8. Work Hard with Passion & Pride

Working at Sporty

The top-down mentality at Sporty is high performance based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they're in your way.Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results. 

As we are a highly structured and established company we are able to offer the security and support of a global business with the allure of a startup environment. Sporty is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to. 

We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members.