Researcher II
THE CHALLENGE
Eventbrite is on a mission to bring the world together through live experiences. Our platform empowers event creators to design, market, and scale successful events, from small community gatherings to large-scale events. As we continue to evolve, we are looking for an experienced UX Researcher who can take ownership of their work, solve complex product challenges, and help shape the future of our platform.
THE TEAM
You’ll be joining Eventbrite’s Product Research Team, a passionate duo dedicated to creating best-in-class experiences. We work collaboratively with Product, Design, and Engineering to understand user needs and evaluate solutions for our event creators and attendees.
THE ROLE
As a UX Researcher, you’ll play a pivotal role in uncovering and interpreting insights that shape intuitive, high-quality experiences for event creators and attendees. By partnering closely with cross-functional teams, you’ll translate research findings into strategic recommendations that align user needs with business objectives, ensuring our products are not just functional but also delightful and impactful. You’ll be joining at an exciting time where your expertise will help shape future best practices.
YOU WILL:
Develop integrated research plans that combine various methodologies
Select methods tailored to project goals and timelines, balancing qualitative and quantitative insights
Clearly articulate how both qualitative and quantitative data types inform product decisions, ensuring stakeholders understand the impact
Craft research roadmaps that align with the product objectives and company strategies
Present research outcomes using concise reports, data visualizations, and presentations for maximum stakeholder clarity
Work closely with designers, product managers, engineers, and client success teams to integrate research insights into product strategy
Serve as a trusted advisor, helping stakeholders interpret findings to align user needs with business objectives
Advocate for empathy-driven practices across the organization, ensuring user needs remain at the core of product development
Manage the end-to-end recruitment process for diverse participants in research studies, including outreach, scheduling, and follow-ups
THE SKILL SET
4+ years of experience in UX research or user insights
Proficient in both qualitative and quantitative research methods, capable of integrating these approaches into cohesive strategies
Strong ability to synthesize diverse data into clear, actionable insights that drive product decisions
Excellent written and verbal communication skills for effectively conveying research findings
Experience managing the research lifecycle, including participant recruitment and post-study analysis
Proven experience working with cross-functional teams to integrate research into the product development process
Proficient in statistical methods and data analysis tools for interpreting quantitative data
Strong familiarity with research, design, and product tools such as Dscout, UserTesting, Qualtrics, Dscout, Figma, Rally UXR, Snowflake, Salesforce, and Heap
Experience working across multiple time zones
BONUS POINTS
Experience working with marketplaces
PAY TRANSPARENCY
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Eventbrite, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is listed below. You may also be eligible to participate in Eventbrite’s incentive program(s) (such as equity, annual incentive bonus and commission plans), subject to the applicable rules and restrictions.
Pay Transparency Range (US)
$114,200—$205,700 USD
About the job
Apply for this position
Researcher II
THE CHALLENGE
Eventbrite is on a mission to bring the world together through live experiences. Our platform empowers event creators to design, market, and scale successful events, from small community gatherings to large-scale events. As we continue to evolve, we are looking for an experienced UX Researcher who can take ownership of their work, solve complex product challenges, and help shape the future of our platform.
THE TEAM
You’ll be joining Eventbrite’s Product Research Team, a passionate duo dedicated to creating best-in-class experiences. We work collaboratively with Product, Design, and Engineering to understand user needs and evaluate solutions for our event creators and attendees.
THE ROLE
As a UX Researcher, you’ll play a pivotal role in uncovering and interpreting insights that shape intuitive, high-quality experiences for event creators and attendees. By partnering closely with cross-functional teams, you’ll translate research findings into strategic recommendations that align user needs with business objectives, ensuring our products are not just functional but also delightful and impactful. You’ll be joining at an exciting time where your expertise will help shape future best practices.
YOU WILL:
Develop integrated research plans that combine various methodologies
Select methods tailored to project goals and timelines, balancing qualitative and quantitative insights
Clearly articulate how both qualitative and quantitative data types inform product decisions, ensuring stakeholders understand the impact
Craft research roadmaps that align with the product objectives and company strategies
Present research outcomes using concise reports, data visualizations, and presentations for maximum stakeholder clarity
Work closely with designers, product managers, engineers, and client success teams to integrate research insights into product strategy
Serve as a trusted advisor, helping stakeholders interpret findings to align user needs with business objectives
Advocate for empathy-driven practices across the organization, ensuring user needs remain at the core of product development
Manage the end-to-end recruitment process for diverse participants in research studies, including outreach, scheduling, and follow-ups
THE SKILL SET
4+ years of experience in UX research or user insights
Proficient in both qualitative and quantitative research methods, capable of integrating these approaches into cohesive strategies
Strong ability to synthesize diverse data into clear, actionable insights that drive product decisions
Excellent written and verbal communication skills for effectively conveying research findings
Experience managing the research lifecycle, including participant recruitment and post-study analysis
Proven experience working with cross-functional teams to integrate research into the product development process
Proficient in statistical methods and data analysis tools for interpreting quantitative data
Strong familiarity with research, design, and product tools such as Dscout, UserTesting, Qualtrics, Dscout, Figma, Rally UXR, Snowflake, Salesforce, and Heap
Experience working across multiple time zones
BONUS POINTS
Experience working with marketplaces
PAY TRANSPARENCY
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Eventbrite, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is listed below. You may also be eligible to participate in Eventbrite’s incentive program(s) (such as equity, annual incentive bonus and commission plans), subject to the applicable rules and restrictions.
Pay Transparency Range (US)
$114,200—$205,700 USD