Publisher Success Manager
To see similar active jobs please follow this link: Remote Customer Success jobs
MGID is a fast-growing player in digital advertising, delivering high-performance native, display, and video ads powered by AI-driven technology. We help publishers monetize their audiences and brands maximize performance—while ensuring a seamless, brand-safe user experience.
Our German team is expanding rapidly, having recently partnered with leading publisher brands to strengthen our presence in the DACH market. With an office in Berlin Mitte, we offer flexibility in shaping roles to align with candidates' strengths and experience, ensuring the best possible fit for both sides. What you will do:
Establish and foster partnerships and relationships with key publishers in the market.
Daily monitoring and maintaining a steady flow of traffic coming from the top clients.
Optimization to achieve a positive revenue balance or minimize the losses from the cooperation.
Constantly being in contact with the publisher in order to support and respond to needs from the client's side.
Negotiations regarding new ways of monetization and possible tests of new monetization solutions.
Work in close cooperation with the internal team globally within the department and cross departments.
Who you are:
— 5+ years of experience in a client-facing role within the digital media or online publishing sector.
— Excellent relationship management and customer service skills, dedicated to exceeding client expectations.
— Strong communication skills, efficient interaction with different personality types.
— Deep understanding of the German digital publishing and advertising market.
— Verifiable track record of closing major deals with publishers or advertisers.
— Strong analytical abilities to gather business insights by monitoring and interpreting data trends, understanding and interpreting the performance numbers.
— Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required)
— Proficiency in CRM software and MS Excel or Google Sheets.
Will be a plus:
— Connections with local publishers, media groups, warm contacts in Germany
— Experience with Native Advertising is a strong plus
Languages proficiency:
Fluent in German & English – Confident in pitching and negotiating. What’s in It for You?
Be Part of MGID’s Expansion in Germany Join at a pivotal time and help shape our growth strategy in a market that’s full of opportunity. Your work will directly impact MGID’s footprint and brand presence in the region.
Make a Real Difference This isn’t just another success manager role — you’ll play a strategic role in ensuring client success and driving long-term partnerships. Your insights and actions will directly influence client retention and satisfaction.
Client-Facing & Strategy-Focused Your role goes beyond support — you’ll act as a trusted advisor to your clients, using data and strategic thinking to guide success and unlock new revenue opportunities.
Apply now and redefine the future of digital advertising with MGID!
About the job
Publisher Success Manager
To see similar active jobs please follow this link: Remote Customer Success jobs
MGID is a fast-growing player in digital advertising, delivering high-performance native, display, and video ads powered by AI-driven technology. We help publishers monetize their audiences and brands maximize performance—while ensuring a seamless, brand-safe user experience.
Our German team is expanding rapidly, having recently partnered with leading publisher brands to strengthen our presence in the DACH market. With an office in Berlin Mitte, we offer flexibility in shaping roles to align with candidates' strengths and experience, ensuring the best possible fit for both sides. What you will do:
Establish and foster partnerships and relationships with key publishers in the market.
Daily monitoring and maintaining a steady flow of traffic coming from the top clients.
Optimization to achieve a positive revenue balance or minimize the losses from the cooperation.
Constantly being in contact with the publisher in order to support and respond to needs from the client's side.
Negotiations regarding new ways of monetization and possible tests of new monetization solutions.
Work in close cooperation with the internal team globally within the department and cross departments.
Who you are:
— 5+ years of experience in a client-facing role within the digital media or online publishing sector.
— Excellent relationship management and customer service skills, dedicated to exceeding client expectations.
— Strong communication skills, efficient interaction with different personality types.
— Deep understanding of the German digital publishing and advertising market.
— Verifiable track record of closing major deals with publishers or advertisers.
— Strong analytical abilities to gather business insights by monitoring and interpreting data trends, understanding and interpreting the performance numbers.
— Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required)
— Proficiency in CRM software and MS Excel or Google Sheets.
Will be a plus:
— Connections with local publishers, media groups, warm contacts in Germany
— Experience with Native Advertising is a strong plus
Languages proficiency:
Fluent in German & English – Confident in pitching and negotiating. What’s in It for You?
Be Part of MGID’s Expansion in Germany Join at a pivotal time and help shape our growth strategy in a market that’s full of opportunity. Your work will directly impact MGID’s footprint and brand presence in the region.
Make a Real Difference This isn’t just another success manager role — you’ll play a strategic role in ensuring client success and driving long-term partnerships. Your insights and actions will directly influence client retention and satisfaction.
Client-Facing & Strategy-Focused Your role goes beyond support — you’ll act as a trusted advisor to your clients, using data and strategic thinking to guide success and unlock new revenue opportunities.
Apply now and redefine the future of digital advertising with MGID!