Publisher Success Manager
To see similar active jobs please follow this link: Remote Customer Success jobs
MGID is a global advertising platform that helps publishers monetize their audiences and enables brands to promote their products and services across the open web effectively. Using AI-powered technology, we deliver high-quality native, display, and video ads in brand-safe environments, balancing user experience and performance.
Every month, MGID reaches over 1 billion unique users and delivers 185 billion ads in more than 70 languages. Trusted by brands like Renault, Domino’s, Nestle, and Ikea, we support every stage of the marketing funnel – from planning campaigns to optimizing performance.
We’re looking for a dynamic relationship-builder with deep industry knowledge and the drive to become a strategic player in the U.S. market. This role is ideal for someone who thrives in client-facing environments, understands the digital publishing landscape, and is ready to shape MGID’s growth across the region. If you’re passionate about native advertising and creating real impact, let’s talk.
What you will do:
Establish and foster partnerships and relationships with key publishers in the market.
Daily monitoring and maintaining a steady flow of traffic coming from the top clients.
Optimization to achieve a positive revenue balance or minimize the losses from the cooperation.
Constantly being in contact with the publisher to support and respond to needs from the client's side.
Negotiations regarding new ways of monetization and possible tests of new monetization solutions.
Work in close cooperation with the internal team globally within the department and across departments.
Who you are:
— 4+ years of experience in a client-facing role within the digital media or online publishing sector in the US.
— Excellent relationship management and customer service skills, dedicated to exceeding client expectations.
— Strong communication skills, efficient interaction with different personality types
— Deep understanding of the US digital publishing and advertising market
— Verifiable track record of closing major deals with publishers or advertisers
— Strong analytical abilities to gather business insights by monitoring and interpreting data trends, understanding and interpreting the performance numbers
— Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required)
— Proficiency in CRM software and MS Excel or Google Sheets.
Will be a plus:
— Connections with local publishers, media groups, warm contacts in US
— Experience with Native Advertising is a strong plus What’s in It for You?
Be Part of MGID’s Expansion in the USA Join at a pivotal time and help shape our growth strategy in a market that’s full of opportunity. Your work will directly impact MGID’s regional brand presence.
Make a Real Difference You’ll play a strategic role in ensuring client success and driving long-term partnerships. Your insights and actions will directly influence client retention and satisfaction.
Client-Facing & Strategy-Focused Your role goes beyond support — you’ll act as a trusted advisor to your clients, using data and strategic thinking to guide success and unlock new revenue opportunities.
About the job
Publisher Success Manager
To see similar active jobs please follow this link: Remote Customer Success jobs
MGID is a global advertising platform that helps publishers monetize their audiences and enables brands to promote their products and services across the open web effectively. Using AI-powered technology, we deliver high-quality native, display, and video ads in brand-safe environments, balancing user experience and performance.
Every month, MGID reaches over 1 billion unique users and delivers 185 billion ads in more than 70 languages. Trusted by brands like Renault, Domino’s, Nestle, and Ikea, we support every stage of the marketing funnel – from planning campaigns to optimizing performance.
We’re looking for a dynamic relationship-builder with deep industry knowledge and the drive to become a strategic player in the U.S. market. This role is ideal for someone who thrives in client-facing environments, understands the digital publishing landscape, and is ready to shape MGID’s growth across the region. If you’re passionate about native advertising and creating real impact, let’s talk.
What you will do:
Establish and foster partnerships and relationships with key publishers in the market.
Daily monitoring and maintaining a steady flow of traffic coming from the top clients.
Optimization to achieve a positive revenue balance or minimize the losses from the cooperation.
Constantly being in contact with the publisher to support and respond to needs from the client's side.
Negotiations regarding new ways of monetization and possible tests of new monetization solutions.
Work in close cooperation with the internal team globally within the department and across departments.
Who you are:
— 4+ years of experience in a client-facing role within the digital media or online publishing sector in the US.
— Excellent relationship management and customer service skills, dedicated to exceeding client expectations.
— Strong communication skills, efficient interaction with different personality types
— Deep understanding of the US digital publishing and advertising market
— Verifiable track record of closing major deals with publishers or advertisers
— Strong analytical abilities to gather business insights by monitoring and interpreting data trends, understanding and interpreting the performance numbers
— Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required)
— Proficiency in CRM software and MS Excel or Google Sheets.
Will be a plus:
— Connections with local publishers, media groups, warm contacts in US
— Experience with Native Advertising is a strong plus What’s in It for You?
Be Part of MGID’s Expansion in the USA Join at a pivotal time and help shape our growth strategy in a market that’s full of opportunity. Your work will directly impact MGID’s regional brand presence.
Make a Real Difference You’ll play a strategic role in ensuring client success and driving long-term partnerships. Your insights and actions will directly influence client retention and satisfaction.
Client-Facing & Strategy-Focused Your role goes beyond support — you’ll act as a trusted advisor to your clients, using data and strategic thinking to guide success and unlock new revenue opportunities.