PSA Implementation Consultant

PSA Implementation Consultant

Location: Remote | Hybrid options available Team: Professional Services Reports to: Senior Director of Professional Services

Join Pax8—Where Cloud Meets Culture. At Pax8, we’re not just simplifying the cloud journey—we’re transforming it. As the leading cloud-based SaaS marketplace, we empower thousands of partners with cutting-edge technology, actionable insights, and proactive service. But what truly sets us apart is our people-first culture. We believe business is personal, and we live that every day.

What You’ll Do

As a PSA Implementation Consultant, you’ll be the trusted guide for our partners as they implement and optimize their Professional Services Automation (PSA) systems—especially Halo PSA. You’ll collaborate closely with our Academy Coaching team to assess needs, configure solutions, and ensure seamless adoption. Your work will directly impact partner success and elevate their operational efficiency.

Key Responsibilities:

• Conduct in-depth assessments to understand partner needs and align PSA systems accordingly

• Develop and present tailored implementation plans that support business goals

• Configure and customize PSA systems, ensuring alignment with partner workflows

• Lead data migration efforts with a focus on integrity and security

• Deliver engaging training sessions to empower end-users

• Collaborate across teams to ensure smooth integration and adoption

• Document processes and create knowledge base content for ongoing support

• Stay current on PSA best practices and industry trends

What You Bring

• 8+ years of experience implementing and administering PSA systems

• Deep expertise in Halo PSA, including service delivery, accounting integrations (QuickBooks Online/Xero), billing, procurement, and data migration

• Strong project management and multitasking skills

• Proficiency in Microsoft SQL, PowerShell, and API functionality (a plus)

• Experience with MSP tools like RMM, ITGlue/Hudu, and Microsoft CSP/Google Workspace

• Excellent communication and interpersonal skills

• A customer-first mindset and collaborative spirit

What Drives You

You’re not just looking for a job—you’re seeking a mission. At Pax8, we value:

• Compassionate Candor – You give honest feedback with care

• We Before Me – You collaborate and celebrate team wins

• Do What You Say – You follow through and deliver

• Light Up Learning – You embrace curiosity and growth

• Seek to Understand – You listen with openness and empathy

• Driven by Passion – You connect your work to purpose

Qualifications

• B.A./B.S. in a related field or equivalent experience

• Halo PSA certification or relevant vendor certifications

Why Pax8?

We’re fast-growing, dynamic, and a little offbeat—in the best way. We work hard, laugh often, and expect excellence. If you’re passionate about tech, thrive in a collaborative environment, and want to make a real impact, Pax8 is your place.

Compensation:

• Qualified candidates can expect a compensation range of $113,000/yr to $150,000/yr or more depending on experience.

Expected Closing Date: 09/30/2025