Project Coordinator

The Company

Simply put, SpryPoint provides Smart Solutions for Smart Utilities.

Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. Our team of experts has extensive experience serving utilities across North America, and we are dedicated to helping our clients improve their operations and better serve their customers. Our solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market. 

In February of 2023, SpryPoint received a strategic investment from Norwest, a leading venture and growth equity investment firm. With this investment, SpryPoint will build on its significant business momentum over the past three years, expanding its team and positioning the company to continue increasing market share of its mission-critical, cloud-native solutions for smart utilities.

The successful candidate will spend the majority of their time supporting the project management team on day-to-day and monthly administrative activities. In this role, you will be responsible for ensuring the quality and consistency of project documentation, communicating with stakeholders and team members to ensure project leads are aligned, and organizing important project details, including stage gate reviews.

The Project Coordinator will be responsible for:

• Converting SOW/contract requirements into project schedules and plans, including estimates, resources and target dates

• In coordination with the Project Managers, ensuring project documentation is maintained in accordance with business processes, including project schedules and budgets

• Using keen attention to detail to support the delivery of professional project documentation 

• Develop engaging internal relationships across several departments and strata of the organization

• Review and understand that all contractual and SOW requirements are being met and delivered successfully, working with the Project Management team

• Prepare monthly milestone invoicing and status reports

• Prepare and circulate meeting notes and actions, as required

• Work with the client and third-party vendors to set up ad hoc and/or ongoing meeting cadence

• Supporting the PMO and BizOps with special projects as needed

• Supporting the PMO and Team Leads with ongoing project reviews

Qualifications:

• Post-secondary degree or diploma, preferably in project management or business administration

• Minimum three years of experience in project coordination or related field

• Familiarity with Agile methodologies and SaaS implementations

• Strong written, verbal and presentation skills

• Communication, problem-solving, change management and organizational skills

• PMP, CAPM or comparable project management designation would be considered an asset

• Experience or familiarity with the utilities industry would be an asset

• General familiarity or experience working with Management Information Systems such as Customer Information Systems (CIS), Work Orders & Asset Management (WAMS), Mobile Workforce Management (MWM), and/or Geographic Information Systems (GIS) is a bonus.

Technical Skills:

• Fluent with productivity tools such as Google Suite, Microsoft Office and others

• Experience with web-based Portfolio/Project/Product Management tools

• Previous experience with Kantata OX or other PSA platforms would be an asset

• Both traditional and agile project management methodology training

• Experience with SaaS-based product implementations would be an asset

Competencies:

• Proven interpersonal skills, the ability to build and strengthen relationships (both internal and external), and the ability to foster cooperation with numerous stakeholders, including senior management, clients and business partners

• Exceptional communication skills and ability to form engaging relationships

• Continuous improvement mindset and ongoing desire to learn and proactively bring forward new ideas

• Ability to logically create project schedules

• Ability to conduct project reviews with other Project Managers

• Effectively prioritize and execute tasks in what can be a fast-paced environment

• Strong analytical problem-solving skills with an emphasis on making decisions quickly and effectively

• Exceptionally organized and able to build and follow defined processes to ensure all tasks/steps are completed

• Confidence to work both independently and as a member of internal teams

• Strong written/documentation skills with excellent attention to detail

• Experience working within a matrix environment

Why SpryPoint?

🚀 Remote-first and autonomous working environment with flexible working hours  

💰Competitive compensation package  

💻 Macbook + $500 towards your home office setup  

🏥 Health, dental, vision, and life insurance  

🏝️ Generous PTO, ½ day Summer Fridays, and flexible sick days 

📈 RRSP (Canada) and 401k (US) matching program

🧠 Professional development courses, $2,500 annual tuition assistance, and a book bounty program  

🧳 Annual company events and team offsites

SpryPoint is an equal-opportunity employer. We do not discriminate, and encourage applications from everyone regardless of race, religion, colour, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state, or federal laws.

If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.

Please note that to maintain our SOC 2 compliance, we ask all candidates to complete background check and identity verification as a final step in our interview process.