Professional Services Engagement Manager
To see similar active jobs please follow this link: Remote Management jobs
Description
Mission – Why We Exist, What We Do, and Why We Need You
Profisee exists to empower the possibilities of the data-enabled future. In a world where data drives decisions, opportunity, and innovation, the importance of trusted data simply cannot be overstated. Profisee is a growing Microsoft top-tier partner focused on data management solutions in general and, more specifically, in the area of Master Data Management.
The Professional Services Engagement Manager (Remote) will lead the coordination of Profisee implementations with customers as the primary driver for successful Profisee platform implementations. Reporting to the VP of Professional Services, the Professional Services Engagement Manager will coordinate key projects across the new customer install base. Your primary responsibility will be project execution, including identifying key stakeholders, risk management, and appropriate mitigation strategies to help lead to successful project execution. You will engage with internal leadership and peers to ensure the correct level of visibility for projects and the respective impacts on the team. You will be successful by using an Agile project management approach to identify areas of opportunity, be an advocate for Profisee, and drive change management practices to ensure a seamless transition and adoption of the Profisee platform.
Requirements
Your Performance Objectives – What You Will Accomplish
Within three months you will...
Achieve certification in Profisee Academy courses to ensure complete functional training.
Become familiar with Professional Services’ offerings, structure, and team members to understand our capabilities toward a successful Profisee implementation.
Learn best practices in measuring and driving project timelines, managing budgets, and understanding delivery methodology related to engagement deliverables.
Within six months, you will…
Start to lead Project Initiation activities for multiple customers such as workshops and project kick-off meetings.
Continuously manage and measure project status and budget while proactively mitigating risks/issues that arise.
Show mastery of understanding in cross-department accountabilities and the customer journey from Sales through to Customer Success and Support.
Become competent and comfortable using Open Air (Service Management Tool).
After six months, you will…
Show ownership and lead “Fast Start” Profisee Implementations for upcoming projects.
Show ownership and lead Profisee Enablement Accelerators’ engagement programs.
Competencies – What We Are Looking For
Project-focused. You are okay with professional confrontation in order to deliver success, fulfilled by equipping projects with the right skill set, and removing or mitigating obstacles that could’ve caused setbacks in delivery.
Trusted Customer Advisor. You are a knowledgeable technologist and an effective communicator with business and technical audiences. The most successful consultants anticipate client needs, research solutions, exceed their customer’s expectations, and are requested again by the client for subsequent projects.
Driven. You are motivated to create and enhance the processes and technologies in data management.
Curious. The ideal candidate has the capacity to learn new tools and concepts quickly, work across industry verticals as well as understand business needs and translate them into solutions. They are intellectually curious, enjoy learning new products and ask a lot of questions.
Flexible. Depending on the project you may work both independently with a customer and in project teams.
Benefits
Why we think YOU should come work with us
Growth on your terms. Through our company values, collaborative work environment, and your individual career plans you will grow here more than you would anywhere else.
Enjoy where you work. You will become part of an amazing village of Profisors who want to see you progress in your career — all reasons why Profisee is continually recognized as a Top Workplace in Atlanta by the Atlanta Journal-Constitution and most recently national recognition as a Great Place To Work®.
Save for retirement. Profisee offers a 401k retirement plan with company match.
Stay healthy. Profisee offers 100% employer-paid health, dental, and vision insurance for employee-only coverage, competitive family health, dental and vision, and life insurance plans. Profisee also offers employee wellness days throughout the year where you can recharge, re-energize or do whatever is going to fill your cup
Have a life. Profisee employees enjoy autonomy and flexibility. From a hybrid-friendly environment to generous PTO, we aim to support the work-life balance you need. When you live well, we all enjoy the benefits.
Engaged Leadership. Our CEO and Executive Leadership team believe in and focus on organizational health, which supports and drives healthy culture throughout the company.
How We Work – Our Core Values
Growth Mindset: This is the core key value at Profisee which is that we can all learn and grow. There are no limits and we accept mistakes as a part of growing and trying new things. This is one of the things that makes work, life, and our environment both fun and rewarding.
Constructive Candor: Everyone knows how each other feels when we leave a room. We enjoy diverse perspectives with the purpose of finding the best answer, not defending our own.
Helpful: We feel helping our teammates and winning together is more fulfilling than accomplishing something on our own. We want things for, not from, each other.
Get Stuff Done: We have the grit, creativity, and resilience to accomplish our goals no matter the obstacles. We deliver results, not reasons.
Fun is Where Fun is Made: We covet the journey as much as the destination. We strive to make each other laugh along the way.
Profisee | Now you can make it happen™
Equal Employment Opportunity
Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Profisee is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact Jayson Cabrera at jayson.cabrera@profisee.com or 3655 Brookside Parkway, Suite 175, Alpharetta, GA 30022 to discuss reasonable accommodation.
About the job
Professional Services Engagement Manager
To see similar active jobs please follow this link: Remote Management jobs
Description
Mission – Why We Exist, What We Do, and Why We Need You
Profisee exists to empower the possibilities of the data-enabled future. In a world where data drives decisions, opportunity, and innovation, the importance of trusted data simply cannot be overstated. Profisee is a growing Microsoft top-tier partner focused on data management solutions in general and, more specifically, in the area of Master Data Management.
The Professional Services Engagement Manager (Remote) will lead the coordination of Profisee implementations with customers as the primary driver for successful Profisee platform implementations. Reporting to the VP of Professional Services, the Professional Services Engagement Manager will coordinate key projects across the new customer install base. Your primary responsibility will be project execution, including identifying key stakeholders, risk management, and appropriate mitigation strategies to help lead to successful project execution. You will engage with internal leadership and peers to ensure the correct level of visibility for projects and the respective impacts on the team. You will be successful by using an Agile project management approach to identify areas of opportunity, be an advocate for Profisee, and drive change management practices to ensure a seamless transition and adoption of the Profisee platform.
Requirements
Your Performance Objectives – What You Will Accomplish
Within three months you will...
Achieve certification in Profisee Academy courses to ensure complete functional training.
Become familiar with Professional Services’ offerings, structure, and team members to understand our capabilities toward a successful Profisee implementation.
Learn best practices in measuring and driving project timelines, managing budgets, and understanding delivery methodology related to engagement deliverables.
Within six months, you will…
Start to lead Project Initiation activities for multiple customers such as workshops and project kick-off meetings.
Continuously manage and measure project status and budget while proactively mitigating risks/issues that arise.
Show mastery of understanding in cross-department accountabilities and the customer journey from Sales through to Customer Success and Support.
Become competent and comfortable using Open Air (Service Management Tool).
After six months, you will…
Show ownership and lead “Fast Start” Profisee Implementations for upcoming projects.
Show ownership and lead Profisee Enablement Accelerators’ engagement programs.
Competencies – What We Are Looking For
Project-focused. You are okay with professional confrontation in order to deliver success, fulfilled by equipping projects with the right skill set, and removing or mitigating obstacles that could’ve caused setbacks in delivery.
Trusted Customer Advisor. You are a knowledgeable technologist and an effective communicator with business and technical audiences. The most successful consultants anticipate client needs, research solutions, exceed their customer’s expectations, and are requested again by the client for subsequent projects.
Driven. You are motivated to create and enhance the processes and technologies in data management.
Curious. The ideal candidate has the capacity to learn new tools and concepts quickly, work across industry verticals as well as understand business needs and translate them into solutions. They are intellectually curious, enjoy learning new products and ask a lot of questions.
Flexible. Depending on the project you may work both independently with a customer and in project teams.
Benefits
Why we think YOU should come work with us
Growth on your terms. Through our company values, collaborative work environment, and your individual career plans you will grow here more than you would anywhere else.
Enjoy where you work. You will become part of an amazing village of Profisors who want to see you progress in your career — all reasons why Profisee is continually recognized as a Top Workplace in Atlanta by the Atlanta Journal-Constitution and most recently national recognition as a Great Place To Work®.
Save for retirement. Profisee offers a 401k retirement plan with company match.
Stay healthy. Profisee offers 100% employer-paid health, dental, and vision insurance for employee-only coverage, competitive family health, dental and vision, and life insurance plans. Profisee also offers employee wellness days throughout the year where you can recharge, re-energize or do whatever is going to fill your cup
Have a life. Profisee employees enjoy autonomy and flexibility. From a hybrid-friendly environment to generous PTO, we aim to support the work-life balance you need. When you live well, we all enjoy the benefits.
Engaged Leadership. Our CEO and Executive Leadership team believe in and focus on organizational health, which supports and drives healthy culture throughout the company.
How We Work – Our Core Values
Growth Mindset: This is the core key value at Profisee which is that we can all learn and grow. There are no limits and we accept mistakes as a part of growing and trying new things. This is one of the things that makes work, life, and our environment both fun and rewarding.
Constructive Candor: Everyone knows how each other feels when we leave a room. We enjoy diverse perspectives with the purpose of finding the best answer, not defending our own.
Helpful: We feel helping our teammates and winning together is more fulfilling than accomplishing something on our own. We want things for, not from, each other.
Get Stuff Done: We have the grit, creativity, and resilience to accomplish our goals no matter the obstacles. We deliver results, not reasons.
Fun is Where Fun is Made: We covet the journey as much as the destination. We strive to make each other laugh along the way.
Profisee | Now you can make it happen™
Equal Employment Opportunity
Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Profisee is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact Jayson Cabrera at jayson.cabrera@profisee.com or 3655 Brookside Parkway, Suite 175, Alpharetta, GA 30022 to discuss reasonable accommodation.