Product Manager - Cards Vault

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Cards team at Stripe is responsible for the infrastructure, user facing features, and business of accepting credit, debit, and pre-paid card payments. Delivering the best offering for processing credit, debit, and prepaid cards is critical to Stripe’s mission, given the central role card payments play in internet commerce.

What you’ll do

We are hiring a product manager to drive our Stripe Cards Vault product efforts and strategy globally. Specifically, this product manager will own a critical card payments performance product that is used by millions of Stripe customers to tokenize, manage and update their card credentials. Our Cards Vault is paramount to our customers as it directly helps grow their revenue and reduce user churn thanks to secure, always up to date credentials for returning customers. In this role, you will own the roadmap and business impact of one Stripe’s core business critical products. You will engage with key ecosystem partners such as card networks, partner with an experienced Engineering lead and collaborate with GTM teams to ensure Stripe’s card updater and tokenization solutions are defining the industry best-in-class standard. 

Responsibilities

• Develop the long-term vision and strategy for Stripe’s Card updater capabilities

• Develop a holistic strategy for Stripe’s tokenization solutions to support our multiprocessor strategy

• Engage with users to deeply understand their needs, associated pain points and opportunitiesBuild and launch new capabilities that bring significant value to customers

• Set priorities and execution roadmap for the team, innovate with your engineering team to identify novel opportunities

• Work with Finance to maintain product P&L and identify opportunities for growth and improvement

• Collaborate with other stakeholders across Stripe such as Data Science, Product Marketing, Payments Strategists and GTM teams to deliver high quality product experience to users.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Product experience: 5+ years of relevant experience

• Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product solutions that deliver business value

• Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results

• Results-oriented: You enjoy doing whatever it takes to execute on complex projects

• Customer and Partner facing experience: You’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations

• Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process

• Crisp communicator: High attention to detail including precise and effective communications, including with external customers/partners

Preferred qualifications

• Experience in or knowledge of card based payments, or payments in general

• Experience with SQL or a willingness/aptitude to learn

• Experience working with products with complex technical systems

• Experience in external facing role (sales, partnerships) and business negotiation