Principal Technical Program Manager
Position Summary We are seeking a highly experienced Principal Technical Program Manager (TPM) to lead complex, cross-functional initiatives at the intersection of eCommerce platforms and data science applications. This role will drive strategic programs that enhance the scalability, intelligence, and personalization of iHerb’s digital experiences.
The ideal candidate is an expert in agile program delivery, deeply technical, and experienced in collaborating with engineering, product, data science, and business teams. You’ll be a central force ensuring that the company’s most critical technical programs deliver maximum value, on time and within scope.
Key Responsibilities
Lead cross-functional programs involving engineering, data science, product, and business stakeholders from concept through execution and delivery.
Drive program roadmaps for personalization, recommendation engines, search relevance, experimentation platforms, and eCommerce feature rollouts.
Translate complex technical and business requirements into execution plans, with clear deliverables and milestones.
Manage program risks, dependencies, and tradeoffs while balancing speed, quality, and business impact.Drive alignment across executive sponsors, technical leaders, and cross-functional contributors.
Build program artifacts (dashboards, timelines, decision logs, etc.) and manage stakeholder communication at all levels.
Promote program delivery excellence and agile best practices across teams.
Serve as a thought partner to engineering and data science leads in scaling systems and models for global performance and reliability.
Help ensure data privacy, compliance, and ethical standards are upheld in ML/AI initiatives.
Required Qualifications
8+ years of technical program management experience in fast-paced, product-centric environments.
Proven track record leading large-scale software or data science initiatives end to end.
Strong technical acumen and the ability to engage with engineers and data scientists on architecture, modeling, infrastructure, and APIs.
Deep experience with agile and hybrid methodologies (Scrum, Kanban, SAFe, etc.).
Experience in consumer eCommerce, personalization, search, or recommendation systems.
Exceptional communication, organization, and stakeholder management skills.
Bachelor's degree in Computer Science, Engineering, or a related technical field.
Preferred Qualifications
Experience working with ML Ops pipelines, A/B experimentation, or data platforms (Snowflake, Databricks, Airflow, etc.).
Background in data privacy regulations (GDPR, CCPA) and AI governance.
#LI-JC1
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Principal Technical Program Manager
Position Summary We are seeking a highly experienced Principal Technical Program Manager (TPM) to lead complex, cross-functional initiatives at the intersection of eCommerce platforms and data science applications. This role will drive strategic programs that enhance the scalability, intelligence, and personalization of iHerb’s digital experiences.
The ideal candidate is an expert in agile program delivery, deeply technical, and experienced in collaborating with engineering, product, data science, and business teams. You’ll be a central force ensuring that the company’s most critical technical programs deliver maximum value, on time and within scope.
Key Responsibilities
Lead cross-functional programs involving engineering, data science, product, and business stakeholders from concept through execution and delivery.
Drive program roadmaps for personalization, recommendation engines, search relevance, experimentation platforms, and eCommerce feature rollouts.
Translate complex technical and business requirements into execution plans, with clear deliverables and milestones.
Manage program risks, dependencies, and tradeoffs while balancing speed, quality, and business impact.Drive alignment across executive sponsors, technical leaders, and cross-functional contributors.
Build program artifacts (dashboards, timelines, decision logs, etc.) and manage stakeholder communication at all levels.
Promote program delivery excellence and agile best practices across teams.
Serve as a thought partner to engineering and data science leads in scaling systems and models for global performance and reliability.
Help ensure data privacy, compliance, and ethical standards are upheld in ML/AI initiatives.
Required Qualifications
8+ years of technical program management experience in fast-paced, product-centric environments.
Proven track record leading large-scale software or data science initiatives end to end.
Strong technical acumen and the ability to engage with engineers and data scientists on architecture, modeling, infrastructure, and APIs.
Deep experience with agile and hybrid methodologies (Scrum, Kanban, SAFe, etc.).
Experience in consumer eCommerce, personalization, search, or recommendation systems.
Exceptional communication, organization, and stakeholder management skills.
Bachelor's degree in Computer Science, Engineering, or a related technical field.
Preferred Qualifications
Experience working with ML Ops pipelines, A/B experimentation, or data platforms (Snowflake, Databricks, Airflow, etc.).
Background in data privacy regulations (GDPR, CCPA) and AI governance.
#LI-JC1