Principal Product Manager
About the job
This position is needed to drive value throughout Twilio’s business through high value, high ROI solutions. Twilio’s IT Product Managers are best in class partners with our business teams, owning value stream roadmaps that deliver solutions and significant return on investment for the highest priority business needs. Our PMs know their stakeholders' business and the problems they’re faced with and partner with stakeholders and IT teams to establish and curate prioritized roadmaps with a passion for and focus on value and bottom line impact. Our PMs are skilled in engaging with individuals at any level of the organization, are a strong voice in every room and are capable of challenging the business and IT teams to focus and deliver on the highest value business problems.
Our IT Product Managers have to possess not only an incredible array of skills but also a passion to continuously hone their practice. In some ways the requirements of this role at Twilio make the right candidate hard to find but what we’re building requires amazing talent.
Responsibilities
In this role, you’ll:
Partner with Enterprise Engagement and BSA/Product Owner teams to elicit and prioritize business problems and use cases with business stakeholders with a focus on productivity and collaboration tooling at Twilio
Establish strategic vision for your value stream, creating and curating roadmaps that move the business forward and are aligned with organizational priorities
Partner with leadership to inform OKR creation and drive delivery of key results
Create and own roadmap artifacts (strategic themes, personas, epics) and partner closely with BSAs/Product Owners and Architecture to ensure the roadmap is understood and executable
Partner with other value stream product managers to deliver cross-value stream initiatives
Interface with business and leadership teams to share and evangelize roadmap
Partner with IT Product Management team members to hone the product management practice for IT at Twilio
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Passion for building strong partnerships across the organization with demonstrated skill in engagement at any level of the organization
Strength in balancing multiple stakeholders and their needs with a focus on owning and curating a roadmap for their value stream that centers around the highest return on investment for Twilio
Demonstrated ability to own a portfolio of tools and partner with internal and vendor teams to deliver on the value stream roadmap
Experience with data and analytics solutions design and implementation
Success in delivering new product and value in an agile operating environment
Experience with and application of user centric design principles
Experience in business process mapping and process re-engineering
Ability to understand and speak to complex solution ecosystems with an ability to simplify and focus discussions
Passion for owning and evolving value stream strategic artifacts (vision, priorities, roadmap) with demonstrated excellence in evangelizing, gaining buy-in across an organization and delivering on the strategy
Desired:
Experience delivering product and value in a Scaled Agile methodology
Prior role(s) in Business Systems Analysis
Experience establishing and curating a portfolio of productivity and collaboration solutions
Location
This role will be remote in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
About the job
Apply for this position
Principal Product Manager
About the job
This position is needed to drive value throughout Twilio’s business through high value, high ROI solutions. Twilio’s IT Product Managers are best in class partners with our business teams, owning value stream roadmaps that deliver solutions and significant return on investment for the highest priority business needs. Our PMs know their stakeholders' business and the problems they’re faced with and partner with stakeholders and IT teams to establish and curate prioritized roadmaps with a passion for and focus on value and bottom line impact. Our PMs are skilled in engaging with individuals at any level of the organization, are a strong voice in every room and are capable of challenging the business and IT teams to focus and deliver on the highest value business problems.
Our IT Product Managers have to possess not only an incredible array of skills but also a passion to continuously hone their practice. In some ways the requirements of this role at Twilio make the right candidate hard to find but what we’re building requires amazing talent.
Responsibilities
In this role, you’ll:
Partner with Enterprise Engagement and BSA/Product Owner teams to elicit and prioritize business problems and use cases with business stakeholders with a focus on productivity and collaboration tooling at Twilio
Establish strategic vision for your value stream, creating and curating roadmaps that move the business forward and are aligned with organizational priorities
Partner with leadership to inform OKR creation and drive delivery of key results
Create and own roadmap artifacts (strategic themes, personas, epics) and partner closely with BSAs/Product Owners and Architecture to ensure the roadmap is understood and executable
Partner with other value stream product managers to deliver cross-value stream initiatives
Interface with business and leadership teams to share and evangelize roadmap
Partner with IT Product Management team members to hone the product management practice for IT at Twilio
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Passion for building strong partnerships across the organization with demonstrated skill in engagement at any level of the organization
Strength in balancing multiple stakeholders and their needs with a focus on owning and curating a roadmap for their value stream that centers around the highest return on investment for Twilio
Demonstrated ability to own a portfolio of tools and partner with internal and vendor teams to deliver on the value stream roadmap
Experience with data and analytics solutions design and implementation
Success in delivering new product and value in an agile operating environment
Experience with and application of user centric design principles
Experience in business process mapping and process re-engineering
Ability to understand and speak to complex solution ecosystems with an ability to simplify and focus discussions
Passion for owning and evolving value stream strategic artifacts (vision, priorities, roadmap) with demonstrated excellence in evangelizing, gaining buy-in across an organization and delivering on the strategy
Desired:
Experience delivering product and value in a Scaled Agile methodology
Prior role(s) in Business Systems Analysis
Experience establishing and curating a portfolio of productivity and collaboration solutions
Location
This role will be remote in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.