Principal Product Manager - Payroll Experiences

By the Numbers:

• Named #1 best software for small business of 2024 by G2

• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing 

• Over $500M in annual revenue 

• The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs 

  • There are 6.2M employers in the US, 98% have fewer than 100 employees (1) 

  • 550,000 new businesses are created each year in the US (1) 

What Product Management is like at Gusto:

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end, and shaping the product from strategy setting through the nitty gritty execution details.

• Our Product team is lean, which means you’ll have a high degree of impact and ownership. 

• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners. 

About the Team: 

• Our team oversees all customer-facing experiences in Gusto’s flagship Payroll product, inclusive of setup, payroll preparation, payroll submission, and historical reporting.

Here’s what you’ll do day-to-day:

• Ownership: You will have ‘full stack’ ownership of your product area, from setting the strategic vision to building and executing the roadmap across all platforms (desktop, mobile web, native mobile).

• North Star: You will define top line business goals for your area and establish leading indicators to measure incremental progress. 

• Collaborate: You will drive your roadmap forward by working closely with your engineering, design, data counterparts, as well as stakeholders in marketing, sales, legal, compliance, partnerships, CX, and operations.

• Lead redesign initiatives for Gusto's payroll platform, positioning it for scalable growth and future innovation.

Here’s what we're looking for: 

• 8+ years of hands-on Product Management experience.

• Experience in building and launching successful products within highly regulated industries, ensuring compliance and mitigating risk.

• Strong product discovery and analytical skills.

• Exceptional cross functional collaboration and leadership skills. You’re a great listener, and naturally bring the team and stakeholders along, yet you don’t hesitate to make hard decisions when needed. You push the pace, and people feel like they do their best work with you.

• Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision.

• Entrepreneurial spirit. You’re driven and passionate about our mission, and have deep empathy for our customers.

• A proven track record of leading high growth initiatives and building simple, elegant products at scale.

• Nice-to-Have: Experience in strategically integrating Artificial Intelligence to enhance customer interactions and develop innovative AI-driven product features.

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is targeted at $181,000 to $223,000/yr in Denver & most major metro locations, and $212,000 to $262,000/yr for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Where do PMs at Gusto work?

We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Centers of Gravity: Toronto, Canada, Atlanta, GA, Austin, TX, Chicago, IL, Denver, CO, Los Angeles, CA, Miami, FL, and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work. 

 (1) Business Applications with Planned Wages (www.census.gov)