Partner Sales Reservations Agent (B2B Focus – Relocation & Extended Stays)
ABOUT THE ROLE
As a Partner Sales Reservations Agent, you will support our B2B partners — including relocation agencies, travel management companies, and other intermediaries — in finding the ideal accommodation solutions for their clients seeking mid- to long-term stays.
You will manage incoming requests via email and phone with a strong focus on speed, accuracy, and relationship building.
This role is key in ensuring partners receive fast, well-crafted offers, and consistent support throughout the booking journey.
Respond promptly and professionally to partner enquiries regarding extended stays and group bookings
Create tailored offers using our internal quotation tools, balancing partner needs and pricing strategy
Collaborate with Revenue, Guest Support, and Finance teams to align on availability, pricing, and contract terms
Process guest lists for larger bookings, ensuring accuracy and clarity
Build and maintain strong working relationships with key agency partners and intermediaries
Support the onboarding of new partners and ensure consistent service delivery
Accurately update our CRM and reservations systems with booking and partner information
ABOUT YOU
We encourage applications even if you don’t meet every requirement. If you’re motivated, service-driven, and excited about supporting partners in the relocation and extended-stay space, we want to hear from you.
Have excellent written and verbal communication skills in both English and German (C2 level required)
Bring at least 1 year of experience in hotel reservations, B2B travel sales, or a front office role with a reservations component
Are quick to respond and thrive in a fast-paced environment where timing is critical
Have an eye for detail and value delivering accurate, high-quality offers
Are comfortable managing multiple tasks and requests simultaneously
Take ownership of your work and enjoy building lasting relationships with partners
A collaborative team player who values open communication and shared goals
Partner Sales Reservations Agent (B2B Focus – Relocation & Extended Stays)
ABOUT THE ROLE
As a Partner Sales Reservations Agent, you will support our B2B partners — including relocation agencies, travel management companies, and other intermediaries — in finding the ideal accommodation solutions for their clients seeking mid- to long-term stays.
You will manage incoming requests via email and phone with a strong focus on speed, accuracy, and relationship building.
This role is key in ensuring partners receive fast, well-crafted offers, and consistent support throughout the booking journey.
Respond promptly and professionally to partner enquiries regarding extended stays and group bookings
Create tailored offers using our internal quotation tools, balancing partner needs and pricing strategy
Collaborate with Revenue, Guest Support, and Finance teams to align on availability, pricing, and contract terms
Process guest lists for larger bookings, ensuring accuracy and clarity
Build and maintain strong working relationships with key agency partners and intermediaries
Support the onboarding of new partners and ensure consistent service delivery
Accurately update our CRM and reservations systems with booking and partner information
ABOUT YOU
We encourage applications even if you don’t meet every requirement. If you’re motivated, service-driven, and excited about supporting partners in the relocation and extended-stay space, we want to hear from you.
Have excellent written and verbal communication skills in both English and German (C2 level required)
Bring at least 1 year of experience in hotel reservations, B2B travel sales, or a front office role with a reservations component
Are quick to respond and thrive in a fast-paced environment where timing is critical
Have an eye for detail and value delivering accurate, high-quality offers
Are comfortable managing multiple tasks and requests simultaneously
Take ownership of your work and enjoy building lasting relationships with partners
A collaborative team player who values open communication and shared goals