Partner Program Coordinator

About the Role:

We’re looking for a highly organized Partner Program Coordinator to join Planet’s Partnerships team. Partners play a key role in how Planet goes to market, supplying industry knowledge, analytics expertise, and distribution networks. This role is critical to ensuring a smooth partner experience, efficient internal processes, and high-quality program execution. You’ll support the operational backbone of our partner program, including: partner provisioning, certification tracking, contract renewals, Salesforce configuration, and referral partner onboarding. This role reports to the Partner Program Lead and collaborates closely with cross-functional stakeholders across sales, systems, legal, and marketing to make sure our partners have the access, tools, and support they need to succeed at scale. The ideal candidate has experience with CRM tools (especially Salesforce), enjoys building and optimizing processes that scale, and thrives in a dynamic, fast-paced environment.

This is a full-time, remote position based in either the United States or Canada.

Impact You'll Own:

• Create a smooth and professional experience for new partners by leading onboarding communications and coordinating their initial setup

• Manage access setup for partners across various internal tools and systems

• Triage and resolve access issues by identifying problems and working with internal teams to troubleshoot provisioning challenges

• Improve the experience for future partners by identifying, prioritizing and executing on opportunities to streamline and scale core partner program processes

• Provide internal teams with the visibility they need by building and maintaining reports and dashboards on partner activity and performance

• Support data accuracy and usability in Salesforce by managing partner-related layouts and configurations

• Keep records up to date by tracking completion of required training and certifications for reseller partners

• Support partner contract renewals by managing administrative updates and documentation

• Help ensure new Planet partners meet our compliance requirements by supporting the due diligence process

• Maintain clean records of partner access and entitlements using internal systems

What You Bring:

• 2+ years of experience in partner operations, sales operations, revenue operations, or a similar role

• Familiar with working in a remote-first environment

• Ability to identify process improvements and implement scalable solutions that are aligned with business goals

• Demonstrated ability to manage multiple tasks simultaneously, effectively prioritize competing demands, and take initiative independently.

• Proficiency in Salesforce and familiarity with partner management or CRM systems

• Excellent written and verbal communication skills to effectively influence internal, cross-functional stakeholders and manage expectations with external partner organizations

• Excellent organizational skills and attention to detail to juggle multiple priorities

• Experience working cross-functionally with technical and non-technical teams

What Makes You Stand Out: 

• Experience supporting partner or channel programs

• Familiarity with geospatial data, APIs, or B2B SaaS platforms

• Background working with contracts, certifications, or compliance processes

• History of maintaining and improving systems and workflows

• Experience delivering reliable and timely operational support

• Excellent documentation and knowledge management practices

Application Deadline:

October 20, 2025 by 11:59 PM PDT

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

• Extended Health and Dental Coverage

• Health Spending Account

• RRSP with company contribution

• Paid time off including vacation, holidays and company-wide days off 

• Remote-friendly work environment 

• Employee Wellness Program

• Home Office Reimbursement

• Monthly Phone and Internet Reimbursement

• Tuition Reimbursement and access to LinkedIn Learning

• Quality of Life Stipend

• Equity 

• Volunteering Paid Time Off