Partner Account Manager

Company Description

Insights is a Learning and Development company which aims to change the world through the power of self-awareness. Our core purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. Like any brilliant team we’re made up of different people. A career at Insights is about welcoming people for who they are, and supporting their journey towards whoever they want to become.

Across the globe our products help people see themselves and others in a new light, to spark stronger connections in our workspaces and beyond. It all starts within. We're always making sense of ourselves - evolving as we move through life. Discovering our own minds means we're committed to constantly expanding them. And we want to shout about it. We love what we do, and we have fun doing it. That's what makes the magic of Insights. We work in a space where everybody belongs, where you can be unapologetically you.

The Partner channel sits at the heart of Insights’ global reach and impact. As a core part of our go-to-market strategy, it is responsible for managing relationships with a diverse and dynamic network of Partners who deliver Insights solutions around the world.

The team works collaboratively to support, grow, and retain our Partner network, which spans from small independent consultancies to large international learning and development organisations. Many of our Partners have long-standing relationships with Insights and are deeply embedded in their local markets, making them trusted ambassadors of our brand.

Job Description

About the Partner Channel

The Partner channel is led by our Head of Partnerships and their leadership team, who support a global team of Partner Account Managers, Partner Development Managers, and Partner Programme Co-ordinators. Together, they nurture strategic relationships, drive mutual growth, and ensure our Partners are empowered and aligned with Insights’ goals and values.

Working in the Partner channel means engaging with a wide variety of businesses, understanding their unique needs, as well as the needs of their clients, and helping them succeed with Insights solutions in their markets. It’s a role that calls for strong relationship-building skills, commercial insight, and a deep understanding of the learning and development landscape.

About the role

You'll be passionate about building & growing the most amazing and incredibly rewarding partnerships with your clients, and be excited & motivated by developing client accounts to achieve great success. You'll bring an understanding of learning & development strategy, programs, training and education, within an organisation to  manage and develop a portfolio of accounts. You'll do this through deepening Partner relationships, understanding the Partners needs and the value Insights contributes to both the Partner and Insights business growth.

This is a remote role and you can be based anywhere in the UK. We carry out most activity and meetings virtually with some in person Partner meetings, attending events and our H/O is in Dundee so there would be occasional travel to connect with colleagues in person. 

What you'll do:

• Set and execute a sales and relationship management strategy for a specified portfolio of Partners across the UK

• Source new business and recruit new Partners through leads, networking and social media campaigns 

• Manage existing Partner relationships and be an integral part of the Partners organisation to influence their strategy and execution based on Insights Discovery

• Achieve an individual revenue target and support to achieve an overall team and company target 

• Manage, coach and support Partner relationships, enhancing product knowledge and ensuring quality of delivery and management of the brand

• Work effectively in a matrix management structure – maintaining internal and external understanding of both regional and channel activities and priorities

• Plan and prioritise personal sales activities and partner/prospect contact towards achieving agreed business aims, including costs and sales

• Develop knowledge of Partner network, including agreements and regional strategy and terminology

• Ensure all stakeholders are engaged and supplied with all appropriate documentation to meet the Partners requirements.

• Maintain awareness of market conditions, competitors’ products, and pricing

• Educate and upskill Learning Practitioners and Partners in the Discovery suite

• Create a community of practise of Learning Practitioners by engaging in regular discussions and campaigns in keeping Insights alive

• Work with Partners to develop their business acumen by creating a sales rhythm to improve their output and performance

Qualifications

• Experience of managing accounts and maximising profitable activity with them

• New business development with excellent influencing and negotiating skills

• Understanding and experience of consultative selling and provision of solutions

• Highly disciplined and organised with well honed management skills and the ability to work alone effectively

• Capable of interpretating a Partners needs, proposing tactical and strategic solutions and closing sales

• Ability to handle challenging questions and credibility with ease

• Commercial awareness of how your contribution adds value to the organisation

• Excellent report writing, analytical and project management skills including, excel, power point capability

• Inspired and excited both by self- development and by the development of others

• A natural at gaining rapport and building relationships on a one-to-one basis and with groups

• Motivated by stretching targets and have a natural drive for results

• Displays confidence and can inspire trust

Additional Information

Benefits:

•    35 days holidays •    Sales Incentive •    Private Medical Insurance/BUPA Menopause Plan •    Income Protection •    Pension Plan •    Health Cash Plan •    Life Assurance •    Electric Car Scheme •    Gym-flex •    Employee Giving •    My Advantage – Employee Discounts •    Critical Illness cover •    Employee Assistance Program •    Holiday purchase option •    Flexible working

Everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.

Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture.

It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody.

We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.

Read more about inclusivity at Insights via the vacancy page on our website: https://www.insights.com/inclusively-insights/