Operations Solutions Consultant

This is a Sales Role - providing demonstration and guidance on Operations Software as a Service - carrying a sales quota 

Position Summary:  

The Operations Solution Consultant (OSC) demonstrates and advises on Operations Software as a Service (SaaS) products and coaching services to Solutions Providers of all levels, in various industries, across broad regions of the United States and Canada. OSCs drive business centric conversations focused on operational improvement, automation, and benchmarking to challenge our partners while guiding them towards achieving greater business value. The OSC implements creative strategies to keep Channel Account Managers actively engaged in managing the sales pipeline while driving partner adoption of cloud software and Pax8 services. As an OSC, your mission is to drive and exceed monthly sales goals while keeping your pipeline full and growing the number of active partners consuming operations solutions leveraging a consultative approach. 

Essential Responsibilities and Percentage of Time Spent (includes, but is not limited to): 

• Implements creative strategies to keep Channel Account Managers actively engaged in managing the sales pipeline while driving partner adoption of cloud software and Pax8 services 

• Drives and exceeds monthly sales goals while keeping pipeline full and growing the number of active partners consuming operations solutions leveraging a consultative approach 

• Conducts benchmarking and strategic planning sessions with partners 

• Conducts technical presentations internally and externally 

• Engages with Channel Account Managers while documenting all opportunities 

• Manages opportunities and provide support for Channel Account Managers 

• Partners with Sales Leadership to drive more engagement from Channel Account Managers 

• Participates in organizational planning and staffing 

• Documents and assist with opportunities within Salesforce 

• Improves business acumen with newest trends in operational maturity 

Ideal Skills, Experience, and Competencies: 

• At least one (1) year of direct sales experience in a Sales role or equivalent, preferably in a B2B environment 

• At least one (1) year of SaaS experience 

• Proficiency in using Microsoft 365 

• Channel sales experience 

• Diverse business/operations experience 

• Experience using CRM systems, such as Salesforce 

• Experience using LinkedIn to develop Partner relationships 

• Experience in Solution Provider sales, operations, and help desk strategies 

• Overall understanding of RMM, PSA, CPQ & IT Documentation tools 

• Overall understanding of Pax8’s full line card and value proposition 

• General knowledge of: IT Concepts & Terminology, IT Infrastructure, Basic SaaS Architecture, Software Development, Database Fundamentals, and Cyber Security 

• Track record of over-achieving quota attainment (in the top 10-20% of sales reps) in prior positions 

• Strong people, verbal, and writing skills 

Required Behaviors: 

• Compassionate Candour—We aim to assist others with candid, actionable feedback.  

• Seek to Understand—Be open, curious and committed to learning. 

• We Before Me—Actively collaborate and seek out diverse perspectives to ensure a win for Team Pax8. 

• Do What You Say—Take ownership and honor your commitments; prioritize and deliver. 

• Light Up Learning—Be brave and try new ideas; be vulnerable and share your failures so everyone can learn from our mistakes. 

• Driven by Passion—Connects personal passion to Pax8 mission, resilient in face of adversity and uncertainty in pursuit of mission.  

Required Education & Certifications: 

• B.A./B.S. in related field or equivalent work experience 

Compensation:

• Qualified candidates can expect a base salary starting at $52,185.00 and on target earnings of $74,550

Expected close date: 5/16/25

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