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Marketing Operations Manager

Ditto

Full-time
USA
operations management
operations
salesforce
b2b
marketing automation
Apply for this position

The Role

We’re looking for a Marketing Operations Manager who’s excited about building systems, solving complex problems, and helping scale our go-to-market engine. This role is at the heart of how we connect tools, automate processes, and make data accessible across the organization— so that we can grow pipeline and win more business.

You’ll work closely with our Marketing, Sales and RevOps teams to operationalize campaigns, manage integrations, and optimize our tech stack for speed and reliability. Whether you’re building no-code workflows, wiring up new tools, or writing lightweight scripts, your work will directly power how we acquire, engage, and retain customers.

To thrive in this role, you’ll need strong technical instincts, a builder’s mindset, and a passion for operational excellence. You’ll be the go-to person for making things “just work”—but in a way that scales and lasts. If you’re energized by automation, data integrity, and helping high-growth teams move faster with better tools, we’d love to hear from you.

If you love creating experimental processes, enjoy turning successful experiments into automated flywheels, and want to roll-up-your sleeves and do the work as a team of 1, then this job is for you.

Key Responsibilities

  • Operational Campaign Management: Build and manage operational campaigns in Hubspot to support initial lead processing, scoring, segmentation, data hygiene, and other foundational marketing operations initiatives.

  • Cross-Platform Orchestration: Design, implement, and maintain complex cross-platform workflows, ensuring seamless data flow and process execution between Hubspot and other critical sales and marketing systems (e.g., Salesforce, Salesloft, LinkedIn, etc.)

  • Lead Routing: Collaborate to optimize lead routing processes, ensuring leads are accurately and efficiently delivered to the appropriate teams for timely follow-up.

  • Quality Assurance and Troubleshooting: Proactively monitor system health, campaign performance for operational programs, and data integrity, identifying and resolving issues related to automation, data flow, and process execution.

  • Develop dashboards and reporting frameworks that provide visibility into revenue-driving activities across the Marketing organization.

  • Strategic Partnership: Collaborate closely with Marketing, Sales and Revenue Operations teams to translate strategic needs into actionable operational solutions. Troubleshoot issues, and identify opportunities for optimization and efficiency.

  • Support Innovation and Process Improvement: Actively contribute to a culture of innovation by identifying opportunities to test new technologies, streamline processes, and improve efficiency across the marketing operations tech stack.

  • Contribute holistically on a small but mighty marketing team: Create event and webinar landing pages in Hubspot, stage and manage email campaigns in Hubspot, publish blog posts with webflow and more.

What you’ll need:

  • Requires a minimum of 4 years of Marketing Ops experience

  • 2+ years working in a fast-growing start-up environment where a growth mindset, adaptability and a drive for continuous improvement are valued.

  • Marketing Automation: Hubspot Certified with experience orchestrating data flows across MarTech tools.

  • GTM IQ: Strong understanding of Sales and Marketing motions, including inbound vs. outbound strategies.

  • B2B Lifecycle: You understand the B2B lead and customer lifecycle, demand generation metrics, and sales handoffs.

  • Lead Scoring & Intent Activation: Can leverage lead scoring models and intent signals to prioritize high-value leads and target accounts.

  • Data Visualization: Proficient with Hubspot and Salesforce for building dashboards that deliver valuable insights.

  • Problem Solving and Troubleshooting: You take a hands-on approach to identifying potential issues before they impact operations, and respond quickly to resolve in-the-moment challenges—applying technical expertise to implement effective, scalable solutions.

  • Data-Driven Mindset: Curious and analytical, skilled in leveraging data to inform decisions, set goals, and drive continuous improvement across the lead funnel.

  • Detail-Oriented Approach: Exceptional attention to detail with an aptitude for managing and understanding complex processes and systems.

  • High Technological Proficiency in CRM and database management systems (e.g., Salesforce), integration architecture and process building.

  • Demonstrated capability in handling integrations, including APIs, webhooks, no-code automators (e.g., Zapier).

Apply for this position
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About the job

Full-time
USA
Posted 2 days ago
operations management
operations
salesforce
b2b
marketing automation

Apply for this position

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Marketing Operations Manager

Ditto

The Role

We’re looking for a Marketing Operations Manager who’s excited about building systems, solving complex problems, and helping scale our go-to-market engine. This role is at the heart of how we connect tools, automate processes, and make data accessible across the organization— so that we can grow pipeline and win more business.

You’ll work closely with our Marketing, Sales and RevOps teams to operationalize campaigns, manage integrations, and optimize our tech stack for speed and reliability. Whether you’re building no-code workflows, wiring up new tools, or writing lightweight scripts, your work will directly power how we acquire, engage, and retain customers.

To thrive in this role, you’ll need strong technical instincts, a builder’s mindset, and a passion for operational excellence. You’ll be the go-to person for making things “just work”—but in a way that scales and lasts. If you’re energized by automation, data integrity, and helping high-growth teams move faster with better tools, we’d love to hear from you.

If you love creating experimental processes, enjoy turning successful experiments into automated flywheels, and want to roll-up-your sleeves and do the work as a team of 1, then this job is for you.

Key Responsibilities

  • Operational Campaign Management: Build and manage operational campaigns in Hubspot to support initial lead processing, scoring, segmentation, data hygiene, and other foundational marketing operations initiatives.

  • Cross-Platform Orchestration: Design, implement, and maintain complex cross-platform workflows, ensuring seamless data flow and process execution between Hubspot and other critical sales and marketing systems (e.g., Salesforce, Salesloft, LinkedIn, etc.)

  • Lead Routing: Collaborate to optimize lead routing processes, ensuring leads are accurately and efficiently delivered to the appropriate teams for timely follow-up.

  • Quality Assurance and Troubleshooting: Proactively monitor system health, campaign performance for operational programs, and data integrity, identifying and resolving issues related to automation, data flow, and process execution.

  • Develop dashboards and reporting frameworks that provide visibility into revenue-driving activities across the Marketing organization.

  • Strategic Partnership: Collaborate closely with Marketing, Sales and Revenue Operations teams to translate strategic needs into actionable operational solutions. Troubleshoot issues, and identify opportunities for optimization and efficiency.

  • Support Innovation and Process Improvement: Actively contribute to a culture of innovation by identifying opportunities to test new technologies, streamline processes, and improve efficiency across the marketing operations tech stack.

  • Contribute holistically on a small but mighty marketing team: Create event and webinar landing pages in Hubspot, stage and manage email campaigns in Hubspot, publish blog posts with webflow and more.

What you’ll need:

  • Requires a minimum of 4 years of Marketing Ops experience

  • 2+ years working in a fast-growing start-up environment where a growth mindset, adaptability and a drive for continuous improvement are valued.

  • Marketing Automation: Hubspot Certified with experience orchestrating data flows across MarTech tools.

  • GTM IQ: Strong understanding of Sales and Marketing motions, including inbound vs. outbound strategies.

  • B2B Lifecycle: You understand the B2B lead and customer lifecycle, demand generation metrics, and sales handoffs.

  • Lead Scoring & Intent Activation: Can leverage lead scoring models and intent signals to prioritize high-value leads and target accounts.

  • Data Visualization: Proficient with Hubspot and Salesforce for building dashboards that deliver valuable insights.

  • Problem Solving and Troubleshooting: You take a hands-on approach to identifying potential issues before they impact operations, and respond quickly to resolve in-the-moment challenges—applying technical expertise to implement effective, scalable solutions.

  • Data-Driven Mindset: Curious and analytical, skilled in leveraging data to inform decisions, set goals, and drive continuous improvement across the lead funnel.

  • Detail-Oriented Approach: Exceptional attention to detail with an aptitude for managing and understanding complex processes and systems.

  • High Technological Proficiency in CRM and database management systems (e.g., Salesforce), integration architecture and process building.

  • Demonstrated capability in handling integrations, including APIs, webhooks, no-code automators (e.g., Zapier).

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