Manager, Customer Success, Strategy & Operations

As a Revenue Planning Manager on the Customer Success Strategy & Operations (CSSO) team you will be responsible for providing financial leadership and strategic guidance to the leaders of our Customer Success department. You will work closely with the leadership teams to provide financial analysis, modeling,  and forecasting support, as well as help drive business decisions through financial insights. You will coach, lead and mentor a team of high performing analysts. This role reports to the Sr. Director Revenue Planning, CSSO. 

 In this role you will get to:

• Partner with the Customer Success team to develop and execute on financial plans and strategies that align with business goals and objectives

• Strategically solve problems by connecting the dots between company and team strategy

• Provide timely and accurate financial analysis, actionable insights, and recommendations to leadership

• Develop and maintain financial models and forecasting tools to support monthly, quarterly & annual forecasting and scenario analysis

• Collaborate with cross-functional teams to identify and implement process improvements and optimize resource allocation

• Manage and mentor a team of analysts to drive continuous improvement in reporting and analysis

What we’re looking for:

• 5+ years of finance or operations experience,  experience in a people management role

• Strong business consulting, strategic, analytical, organizational, and project management skills; industry experience in the technology/SaaS industry preferred.

• Strong understanding and experience with financial statement analysis and forecasting

• A bias for action when problems become apparent and solve these problems through your team.

• Master in Excel or Google Sheets. Experience with SQL, Looker or other big data/BI tools, Anaplan is a plus

• Excellence in summarizing and highlighting key trends and themes for presentation to executive management.

• A self-starter and have the intellectual curiosity to identify and solve problems.

• Operate well in a fast-paced operating environment and can adapt to the ever-evolving landscape of HubSpot’s financial priorities and requests

Cash compensation range: 118500-189600 USD Annually

 As a Revenue Planning Manager on the Customer Success Strategy & Operations (CSSO) team you will be responsible for providing financial leadership and strategic guidance to the leaders of our Customer Success department. You will work closely with the leadership teams to provide financial analysis, modeling,  and forecasting support, as well as help drive business decisions through financial insights. You will coach, lead and mentor a team of high performing analysts. This role reports to the Sr. Director Revenue Planning, CSSO. 

 In this role you will get to:

• Partner with the Customer Success team to develop and execute on financial plans and strategies that align with business goals and objectives

• Strategically solve problems by connecting the dots between company and team strategy

• Provide timely and accurate financial analysis, actionable insights, and recommendations to leadership

• Develop and maintain financial models and forecasting tools to support monthly, quarterly & annual forecasting and scenario analysis

• Collaborate with cross-functional teams to identify and implement process improvements and optimize resource allocation

• Manage and mentor a team of analysts to drive continuous improvement in reporting and analysis

What we’re looking for:

• 5+ years of finance or operations experience,  experience in a people management role

• Strong business consulting, strategic, analytical, organizational, and project management skills; industry experience in the technology/SaaS industry preferred.

• Strong understanding and experience with financial statement analysis and forecasting

• A bias for action when problems become apparent and solve these problems through your team.

• Master in Excel or Google Sheets. Experience with SQL, Looker or other big data/BI tools, Anaplan is a plus

• Excellence in summarizing and highlighting key trends and themes for presentation to executive management.

• A self-starter and have the intellectual curiosity to identify and solve problems.

• Operate well in a fast-paced operating environment and can adapt to the ever-evolving landscape of HubSpot’s financial priorities and requests

Cash compensation range: 118500-189600 USD Annually

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$118,500—$189,600 USD