Learning Experience Visual Designer

The Community You Will Join:

Airbnb creates opportunities for millions of hosts to build a business, develop connections with guests and hosts, and positively impact local communities. The strength of the global host community sets Airbnb apart. We keep hosts at the center of everything we do. The Airbnb Community team treats hosts as partners by fostering connection, supporting their development and success, and incorporating their feedback in our product and policies.

The Difference You Will Make:

​​At Airbnb, we believe that education is one of the most powerful tools we have to help our global host community succeed. The Learning Experience (LX) team plays a critical role in this mission—designing meaningful, actionable, and best-in-class educational content and experiences for hosts at every stage of their journey.

We’re looking for a thoughtful and versatile LX Visual Designer to bring our learning experiences to life through clear, engaging, and high-impact design. In this role, you’ll combine artful design, visual storytelling and instructional clarity to shape graphics, user experiences, frameworks, presentations, and multimedia assets that make education more intuitive and memorable for Hosts around the world.

Reporting to the Director of Host Development, you’ll partner closely with content designers, the LX Production Lead, and cross-functional collaborators to design content that’s not only beautiful, but also behaviorally effective. If you’re passionate about the intersection of learning, design, and storytelling—and love making complex ideas simple and visual—this role is for you.

A Typical Day: 

• Design clear, visually engaging educational content for Airbnb Hosts across diverse formats, including workshop decks and assets, digital toolkits, instructional videos, interactive content, iconography, graphics, and educational tools such as guides, workbooks, or assessments. 

• Translate strategic learning objectives into effective visual solutions that drive engagement, comprehension, and behavior change for meaningful action—rooted in an understanding of how people learn. 

• Contribute at every stage of creative development—from low-fidelity concepting to final, high-quality asset delivery—maintaining a strong eye for craft and clarity.

• Apply a broad visual toolkit—motion, illustration, photography, UX flows, infographics, and storytelling—to create compelling and accessible learning experiences.

• Help build and maintain a modular Host Education design system to support scalable, reusable content across channels. Experience with developing and managing content (CMS) and design language systems a bonus.

• Ensure all visual assets align with Airbnb’s brand guidelines, instructional standards, and accessibility requirements for a global audience.

• Collaborate closely with LX strategists, content and production leads, the host community, and cross-functional teams to ensure cohesive, impactful execution.

• Manage timelines and communication with stakeholders to ensure assets are delivered on time, on brand, and on budget, while continuously exploring fresh design approaches.

Your Expertise:

• 10+ years of experience in visual communication or graphic design, ideally in tech, product, media, or creative agency environments. Experience in education or behavior science contexts is a plus.

• Skilled across multiple visual disciplines, such as graphic design, illustration, motion, infographics, storytelling, interaction design, and photography.

• Proven ability to deliver high-quality creative assets across diverse formats and channels—digital, live, and in-product.

• Proficient in design tools such as Figma, Keynote, Adobe Creative Suite, and video editing software; experience with CMS/LMS platforms and generative AI tools is a plus.

• Experience designing for global audiences with sensitivity to cultural, regional, and generational nuances.

• Track record of producing premium creative work in collaboration with internal teams and external partners, including producers, editors, videographers, and localizers.

• Strong aesthetic judgment with deep knowledge of brand systems, design standards, and accessibility best practices.

• Highly organized, detail-oriented, and mission-driven—with curiosity, empathy, and a genuine connection to Airbnb’s Hosts and values.

• A current portfolio of work is required for each applicant.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.