Key Account Manager (Video API)

Why this role matters:

This role is crucial for driving the growth and success of Vonage's API/CPaaS solutions, particularly for the Video API vertical team. As a Video API Account Executive, you will play a pivotal role in expanding existing relationships with tech-savvy customers and cultivating new ones, focusing on high-growth digital and cloud software companies. Given Vonage's position as a leader in WebRTC Video solutions, your work will directly contribute to helping innovative companies integrate video into their customer experiences, setting them apart in their respective industries.

Your key responsibilities:

• Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales / up-sell

• Employ a value & solution oriented sales methodology with a focus on real time video communication solutions

• Build upon the growth & adoption of our Video APIs in the Mid-Market segment in the EMEA region

• Own cross functional opportunity management from Pre-Sales through to working with Customer Success

• Drive a pipeline generation cadence to develop expansion opportunities and land new target accounts 

• Lead compelling presentations of Vonage’s CPaaS product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Vonage’s value-based sales methodology

• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals

• Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product and Customer Success)

What you’ll bring:

Required:

• Experience in Enterprise technology sales, SaaS, Cloud, or API based communications, with a proven track record of success.

• Experience selling WebRTC based solutions or other Video technologies 

• Demonstrated success in prospecting, identifying new customers through cold calling, lead generation and networking.

• Strong relationship-building skills with executives across business, marketing, and technology teams.

• Experience collaborating effectively with Pre-Sales Consultants.

• A proactive attitude, creativity, curiosity, and the ability to work both independently and collaboratively across the business.

Experience we consider a plus:

• A solution-oriented sales approach that spans the full delivery lifecycle, with a focus on consistently growing and maintaining a robust new business pipeline that meets and exceeds targets.

• Experience in gaming, finance, social or healthcare verticals selling Video products

• Experience working closely with pre-sales teams to design innovative CPaaS solutions, especially for clients looking to migrate their communication infrastructure to the cloud and integrate APIs into their customer experience flows.

How you’ll benefit:

• Private Medical Insurance

• Group Pension Plan

• Life Insurance and Group Personal Accident

• Ericsson Care Line (EAP)

• Discretionary Time Off (DTO)

• Volunteer Time (VTO)

• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

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