Key Account Executive (API/CPaaS)

Who we are:

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.

The API business unit focuses on API/CPaaS solutions which empower organizations with a customizable, omnichannel communications infrastructure, enabling them to connect with customers on their preferred channels throughout their journeys. With our easy-to-use APIs, global platform, and expert support, customers can abstract the complexity of communications and engage with customers in ongoing conversations.

Why this role matters:

This role is crucial for driving the growth and success of Vonage's API/CPaaS solutions, particularly within the Enterprise segment. As a Key Account Executive, you will play a crucial role building new relationships with tech-savvy customers, focusing on large high-growth corporations. Given Vonage's position as a leader in cloud communications, your work will directly contribute to helping innovative companies integrate communications into their customer experiences, setting them apart in their respective industries.

In this role, you’ll:

• Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales / up-sell

• Employ a value & solution oriented sales methodology with a focus on customer engagement, authentication & end-user communication use-cases 

• Build upon the growth & adoption of our communication & network APIs in the Enterprise segment in the AMER region

• Own cross functional opportunity management from Pre-Sales through to working with Customer Success

• Drive a pipeline generation cadence to develop expansion opportunities and land new target accounts 

• Lead compelling presentations of Vonage’s CPaaS product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Vonage’s value-based sales methodology

• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals

• Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product and Customer Success)

What you’ll Bring:

Required:

• Proven experience in Enterprise technology sales, SaaS, Cloud, or API based communications, with a proven track record of success.

• Demonstrated success in winning new business. Highly skilled at prospecting, territory planning and identifying new customers through cold calling, lead generation and networking.

• Strong relationship-building skills with executives across business, marketing, and technology teams.

• Excellent communication and negotiation skills including the ability to influence others both Internally and externally. 

• A proactive attitude, creativity, curiosity, and the ability to work both independently and collaboratively across the business.

Desirable:

• A solution-oriented sales approach that spans the full delivery lifecycle, with a focus on consistently growing and maintaining a robust new business pipeline that meets and exceeds targets.

• Experience in mobile messaging/voice, cloud services, or mobile technology.

• Experience working closely with pre-sales teams to design innovative CPaaS solutions, especially for clients looking to migrate their communication infrastructure to the cloud and integrate APIs into their customer experience flows.

How you’ll benefit:

• Medical, Vision, and Dental Coverage

• Health Savings Account (HSA)

• Income Protection

• Maternity & Paternity Leave

• 401(k) Contributions: Pre-Tax, Roth, or After-Tax Roth Options

• Unlimited Discretionary Time Off

• Three Paid Volunteer Days a Year

• Tuition Reimbursement

• Voluntary Legal Plan

• Optum Employee Assistance Program

• Discount on Auto, Home & Pet Insurance

Where you will work:

We are open to considering fully remote candidates located within the USA, specifically in Pacific, Mountain, and Central time zones.  

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

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