IT Operations Engineer

What is The Role:

We’re always on the search for amazing people. The IT Team consists of people who have real passion for what they do and are masters at their craft. We reflect the larger company philosophy, to solve data problems, but focus internally on the systems we build and the internal partners we support. Agile in our processes, we strive to push the boundaries of our best-of-breed platforms to build a world-class systems operation. Our team thinks smart, strategic and scalable, and will push you to do the same. As part of the team who manages Okta, Gsuite, and other key enterprise applications, you will be part of a growing team that supports projects and on demand work. You will serve as the subject matter expert, working across solutions and engaging with our stakeholders. This role is located in the Eastern United States, and requires permanent residency or U.S. citizenship. 

What You Will Be Doing

• Design, implement, and maintain Okta identity and access management solutions.

• Integrate Okta with various applications and systems to include cloud/SaaS to streamline authentication and authorization processes.

• Develop and configure Single Sign-On (SSO) and Multi-Factor Authentication (MFA) solutions using Okta.

• Design and develop automation with various applications and systems using Okta Workflows.

• Perform regular system audits and security assessments to ensure compliance with industry standards and best practices.

• Continuously monitor identities, access rights, and usage patterns to proactively mitigate risks and enhance the organization’s security posture.

• Troubleshoot and resolve issues related to Okta configurations and integrations.

• Collaborate with cross-functional teams to gather requirements and implement identity management solutions that meet business needs.

What You Bring

• Permanent residency or U.S. citizenship

• 5+ years of IT experience, 3+ years of Okta experience

• Experience using Okta as an enterprise identity provider solution

• Knowledge of Okta including features, integrations, and architecture.

• Understanding of authentication protocols, such as SAML 2.0 or OAuth/SSO

• Experience with identity management, IDaaS , provisioning, user lifecycle operations, and federation

• Experience implementing automated provisioning of end-point by using custom provisioning flows, SCIM or JIT capabilities

• Experience configuring user authentication policies and application connections in Okta

• Experience configuring and managing Multi-Factor Authentication (MFA) factors for Okta users, including Okta Verify, FIDO tokens, One-Time Passcodes, and RSA tokens

• Experience leveraging Okta APIs to construct calls for required tasks

• Experience administering and supporting productivity tools. (G-suite, Zoom, Slack, Jira, GitHub, etc.)

Bonus Points

• Passion for improving and automating processes

• OKTA Certified Professional or OKTA Certified Administrator

• Experience or knowledge in using Terraform for infrastructure as code

• Experience working within ticketing systems like ServiceNow and Jira

• Ability and interest in working in a fast-paced, high-growth setting with a positive approach

• Worked with multicultural and geographically distributed teams