Inside Sales Manager (USA/Canada)
Ajax Systems is an international technology company and Europe’s largest developer and manufacturer of security systems with smart home features. Ajax products form an ecosystem of more than 135 devices. Our technologies protect premises from burglary, detect fire, prevent water leaks, and allow controlling home appliances. Ajax Systems production facilities include three plants — two in Ukraine and one in Turkey. We also have three R&D offices: in Kyiv, Lviv and Vinnytsia. Today, Ajax products protect over 2.6 million users in 187 countries worldwide and have earned numerous awards for their reliability, ease of use, and innovation. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
A large professional team is driving the success and ambitions of our company. Ajax Systems has more than 3000 employees and continues to scale. The Global Business Development team consists of strong regional professionals because we know that local experts best understand the specifics of the markets. The company has offices and representatives worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.
Key Responsibilities:
- CRM leads management, analysis and follow-up
- Partner Program quarterly results management, analysis and follow-up
- Distributors events: promo creation and follow-up, checking lists of participants, event feedback and improvements to increase sales and leads
- Ajax events: leads qualification / tracking and participants follow-up
- Follow up with clients post-sale to ensure satisfaction, resolve any issues, and secure repeat business and referrals
- Development of an incentive program for KA according to sales growth plan
- Make outbound calls to potential customers to promote and sell the company's solutions
- Respond to inbound sales enquiries and follow up on leads generated by other sales channels
- Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements
-Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM system
- Collaborate with other departments to ensure a seamless customer experience and resolve any issues that arise
- Provide regular updates to the management on performance and progress
- Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)
- Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up
- Prepare proposals and other sales-related materials
- Coordinate sales events demonstrations and presentations
- Continuously strive to improve sales techniques, processes, and efficiency to maximize productivity and results
- Meet or exceed monthly and quarterly sales targets
Qualifications:
- Proven experience in inside sales, preferably in a B2B environment
- Excellent verbal and written communication skills in English
- Goal-oriented mindset with a passion for achieving targets
- Strong customer service orientation with a passion for building and maintaining long-term customer relationships
-Ability to empathize with customers and provide solutions to their problems/ requests
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) for creating documents, spreadsheets, and email communication.
- Familiarity with CRM softwares to manage customer interactions, track leads, and generate reports
- Self-motivated, resilient, and adaptable to a fast-paced sales environment
We offer:
- Competitive wages - and a transparent motivation system
- A product that sells itself
- Freedom to make decisions and implement ideas
- A zero-bullshit culture
- A strong and well-coordinated team of professionals
- Ambitious tasks and challenges
- Opportunity to work with the most recognized security manufacturer and develop your career
Join us! We’re waiting for you!
About the job
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Inside Sales Manager (USA/Canada)
Ajax Systems is an international technology company and Europe’s largest developer and manufacturer of security systems with smart home features. Ajax products form an ecosystem of more than 135 devices. Our technologies protect premises from burglary, detect fire, prevent water leaks, and allow controlling home appliances. Ajax Systems production facilities include three plants — two in Ukraine and one in Turkey. We also have three R&D offices: in Kyiv, Lviv and Vinnytsia. Today, Ajax products protect over 2.6 million users in 187 countries worldwide and have earned numerous awards for their reliability, ease of use, and innovation. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
A large professional team is driving the success and ambitions of our company. Ajax Systems has more than 3000 employees and continues to scale. The Global Business Development team consists of strong regional professionals because we know that local experts best understand the specifics of the markets. The company has offices and representatives worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.
Key Responsibilities:
- CRM leads management, analysis and follow-up
- Partner Program quarterly results management, analysis and follow-up
- Distributors events: promo creation and follow-up, checking lists of participants, event feedback and improvements to increase sales and leads
- Ajax events: leads qualification / tracking and participants follow-up
- Follow up with clients post-sale to ensure satisfaction, resolve any issues, and secure repeat business and referrals
- Development of an incentive program for KA according to sales growth plan
- Make outbound calls to potential customers to promote and sell the company's solutions
- Respond to inbound sales enquiries and follow up on leads generated by other sales channels
- Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements
-Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM system
- Collaborate with other departments to ensure a seamless customer experience and resolve any issues that arise
- Provide regular updates to the management on performance and progress
- Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)
- Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up
- Prepare proposals and other sales-related materials
- Coordinate sales events demonstrations and presentations
- Continuously strive to improve sales techniques, processes, and efficiency to maximize productivity and results
- Meet or exceed monthly and quarterly sales targets
Qualifications:
- Proven experience in inside sales, preferably in a B2B environment
- Excellent verbal and written communication skills in English
- Goal-oriented mindset with a passion for achieving targets
- Strong customer service orientation with a passion for building and maintaining long-term customer relationships
-Ability to empathize with customers and provide solutions to their problems/ requests
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) for creating documents, spreadsheets, and email communication.
- Familiarity with CRM softwares to manage customer interactions, track leads, and generate reports
- Self-motivated, resilient, and adaptable to a fast-paced sales environment
We offer:
- Competitive wages - and a transparent motivation system
- A product that sells itself
- Freedom to make decisions and implement ideas
- A zero-bullshit culture
- A strong and well-coordinated team of professionals
- Ambitious tasks and challenges
- Opportunity to work with the most recognized security manufacturer and develop your career
Join us! We’re waiting for you!