HR Specialist
To see similar active jobs please follow this link: Remote Human Resources jobs
About the position: As a Human Resources Specialist, you will have responsibility for supporting professionals we engage on behalf of our clients throughout Colombia and assisting in the management of the back-end HR, accounting, and legal service providers that support the infrastructure of our international entities. You will play a very active role in delivering best in class HR support to our Customers and Professionals service and drive GP’s goals and objectives.
What you’ll do:
Serve as our regional expert for all human resources functions in Colombia.
Managing local payroll providers, benefits brokers, HR advisors and other partners
Responding to customer queries and advising on benefits, international payroll, and other HR matters that invariably arise for customers hiring internationally
Supporting with terminations and visa applications, to the extent needed
Advise customers on market norm benefits
Manage customer relationships in conjunction with members of the customer services team
Handle ongoing matters with existing customers by pulling in appropriate members of the team to resolve customer queries.
Work with the customer and operations teams to identify and manage service improvement activities.
Creative thinking, and the ability to negotiate win-win-win solutions for our customers, our team members who work for our customers, and our company.
Use best practices and knowledge of internal or external business issues to improve products or services
Solve complex problems; take a new perspective on developing solutions
Work independently, receive minimal guidance
Have conceptual and practical expertise in own area and general knowledge of related areas
Know best practices and how your own area integrates with others.
Maintaining meticulous customer records in our online portal
Provide subject matter expert support to our customers through contract negotiations and delivering an exceptional experience while onboarding employees in various countries
What we’re looking for:
BS/BA Degree or higher in Human Resources, International Business, Accounting, Law, or other depending on experience
4-6 years of previous Human Resources Specialist/Generalist experience in Colombia, additional country knowledge across LATAM region is welcome.
Solid working knowledge and familiarity with HR concepts, practices, procedures, and employment laws in Colombia
Maintain in-depth knowledge of legal requirements related to in-country management of employees on behalf of our customers: reducing legal risks, and ensuring regulatory compliance
Must have proven history of ability to multi-task in a fast-paced environment
Ability to prioritize and self-motivate and regulate while working independently in a team environment.
Requires someone who is resourceful and unafraid to step into unknown territory and “figure things out” while understanding the complexities and adhering to compliance
Willingness to work flexible hours across time zones, as required for international business
Experience with Microsoft Excel, Word, Outlook and SharePoint
Customer Service oriented, highly professional and a great attitude
Creative thinking to solve problems
Highly reliable and organized
About the job
HR Specialist
To see similar active jobs please follow this link: Remote Human Resources jobs
About the position: As a Human Resources Specialist, you will have responsibility for supporting professionals we engage on behalf of our clients throughout Colombia and assisting in the management of the back-end HR, accounting, and legal service providers that support the infrastructure of our international entities. You will play a very active role in delivering best in class HR support to our Customers and Professionals service and drive GP’s goals and objectives.
What you’ll do:
Serve as our regional expert for all human resources functions in Colombia.
Managing local payroll providers, benefits brokers, HR advisors and other partners
Responding to customer queries and advising on benefits, international payroll, and other HR matters that invariably arise for customers hiring internationally
Supporting with terminations and visa applications, to the extent needed
Advise customers on market norm benefits
Manage customer relationships in conjunction with members of the customer services team
Handle ongoing matters with existing customers by pulling in appropriate members of the team to resolve customer queries.
Work with the customer and operations teams to identify and manage service improvement activities.
Creative thinking, and the ability to negotiate win-win-win solutions for our customers, our team members who work for our customers, and our company.
Use best practices and knowledge of internal or external business issues to improve products or services
Solve complex problems; take a new perspective on developing solutions
Work independently, receive minimal guidance
Have conceptual and practical expertise in own area and general knowledge of related areas
Know best practices and how your own area integrates with others.
Maintaining meticulous customer records in our online portal
Provide subject matter expert support to our customers through contract negotiations and delivering an exceptional experience while onboarding employees in various countries
What we’re looking for:
BS/BA Degree or higher in Human Resources, International Business, Accounting, Law, or other depending on experience
4-6 years of previous Human Resources Specialist/Generalist experience in Colombia, additional country knowledge across LATAM region is welcome.
Solid working knowledge and familiarity with HR concepts, practices, procedures, and employment laws in Colombia
Maintain in-depth knowledge of legal requirements related to in-country management of employees on behalf of our customers: reducing legal risks, and ensuring regulatory compliance
Must have proven history of ability to multi-task in a fast-paced environment
Ability to prioritize and self-motivate and regulate while working independently in a team environment.
Requires someone who is resourceful and unafraid to step into unknown territory and “figure things out” while understanding the complexities and adhering to compliance
Willingness to work flexible hours across time zones, as required for international business
Experience with Microsoft Excel, Word, Outlook and SharePoint
Customer Service oriented, highly professional and a great attitude
Creative thinking to solve problems
Highly reliable and organized