Executive Assistant
Description
Reserv is an incubating cutting-edge AI and automation technology focused on bringing efficiency and simplicity to insurance claims by redefining claims adjusting. Founded by insurtech veterans with deep experience in SaaS and digital claims – and venture-backed by Bain Capital and Altai Ventures – Reserv began operations in May 2022 and has rapidly expanded.
About the Role
The Executive Assistant at Reserv is a force-multiplier role focused on bringing tremendous leverage to four key stakeholders – the CEO, COO, VP of Growth, and VP of Strategy – to maximize those stakeholders’ effectiveness. The EA will do so in two primary ways: (1) effective calendar management as the gatekeeper-in-the-know who is able to rapidly reconfigure stakeholders’ calendars as Reserv priorities and needs shift, and (2) assistance in the stakeholders’ personal lives to enable all four stakeholders to maximize the undivided attention they provide to the company.
What we need
Reserv anticipates a focus split of ~80% CEO and COO and 20% VP of Growth and VP of Strategy
Heavy calendar management for the CEO and COO
Develop and maintaining a prioritized understanding of the CxOs calendars: what calendar blocks cannot be moved, what can but shouldn’t be, what can always be moved, etc
Looking weeks ahead to avoid last-minute conflicts and cancellations
Handling daily scheduling requests by the CxOs or by others seeking to grab time with the CxOs and confirming the priority level of each meeting requested
Booking hotels & flights for both CxOs to coordinate travel
Light calendar management for the VP of Growth and the VP of Strategy
Assist both with calendaring with outside parties and when either VP is trying to organize calls with large number of participants
Generally, both VPs otherwise schedule their own meetings and manage their own calendars
Personal assistance to all four stakeholders’ personal lives in order to free up stakeholders to focus on Reserv work. Some typical examples may include:
Calendar management of personal obligations that need to occur during and around work meetings (doctor’s appointments, scheduling a home repair, calling a school to let them know of a late pick-up, arranging a pick-up)
Returning calls or finding information on time-sensitive topics
Close communication with your Executives via email, slack, text, and phone calls
Requirements
Who you are
Work experience: 7+ years total experience as an executive assistant with:
At least 3 years working directly with C-suite and C-suite equivalent stakeholders (CEO / COO / CFO; Managing Partner at consulting firms, law firms or banks)
Experience working supporting a group of stakeholders (e.g., primary senior stakeholders and 1-2 junior stakeholders)
Undergraduate degree required
Proficiency with modern productivity tech stack: Microsoft Office, Google’s G-Suite
Willingness to work US East Coast hours (CxOs are both most frequently located in Eastern or Central time)
Benefits
Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
Generous family leave policy
Work from most places in the continental US to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds. If you believe you are a good fit for this role, we would love to hear from you!
About the job
Apply for this position
Executive Assistant
Description
Reserv is an incubating cutting-edge AI and automation technology focused on bringing efficiency and simplicity to insurance claims by redefining claims adjusting. Founded by insurtech veterans with deep experience in SaaS and digital claims – and venture-backed by Bain Capital and Altai Ventures – Reserv began operations in May 2022 and has rapidly expanded.
About the Role
The Executive Assistant at Reserv is a force-multiplier role focused on bringing tremendous leverage to four key stakeholders – the CEO, COO, VP of Growth, and VP of Strategy – to maximize those stakeholders’ effectiveness. The EA will do so in two primary ways: (1) effective calendar management as the gatekeeper-in-the-know who is able to rapidly reconfigure stakeholders’ calendars as Reserv priorities and needs shift, and (2) assistance in the stakeholders’ personal lives to enable all four stakeholders to maximize the undivided attention they provide to the company.
What we need
Reserv anticipates a focus split of ~80% CEO and COO and 20% VP of Growth and VP of Strategy
Heavy calendar management for the CEO and COO
Develop and maintaining a prioritized understanding of the CxOs calendars: what calendar blocks cannot be moved, what can but shouldn’t be, what can always be moved, etc
Looking weeks ahead to avoid last-minute conflicts and cancellations
Handling daily scheduling requests by the CxOs or by others seeking to grab time with the CxOs and confirming the priority level of each meeting requested
Booking hotels & flights for both CxOs to coordinate travel
Light calendar management for the VP of Growth and the VP of Strategy
Assist both with calendaring with outside parties and when either VP is trying to organize calls with large number of participants
Generally, both VPs otherwise schedule their own meetings and manage their own calendars
Personal assistance to all four stakeholders’ personal lives in order to free up stakeholders to focus on Reserv work. Some typical examples may include:
Calendar management of personal obligations that need to occur during and around work meetings (doctor’s appointments, scheduling a home repair, calling a school to let them know of a late pick-up, arranging a pick-up)
Returning calls or finding information on time-sensitive topics
Close communication with your Executives via email, slack, text, and phone calls
Requirements
Who you are
Work experience: 7+ years total experience as an executive assistant with:
At least 3 years working directly with C-suite and C-suite equivalent stakeholders (CEO / COO / CFO; Managing Partner at consulting firms, law firms or banks)
Experience working supporting a group of stakeholders (e.g., primary senior stakeholders and 1-2 junior stakeholders)
Undergraduate degree required
Proficiency with modern productivity tech stack: Microsoft Office, Google’s G-Suite
Willingness to work US East Coast hours (CxOs are both most frequently located in Eastern or Central time)
Benefits
Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
Generous family leave policy
Work from most places in the continental US to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds. If you believe you are a good fit for this role, we would love to hear from you!