Executive Assistant

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.

The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.

Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.

About the Role

Menlo Security is looking for an Executive Assistant to provide comprehensive support to the President, Co-Founder and GM of Votiro, and Chief Product Officer. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. The Executive Assistant provides high-level administrative support to ensure the executives they support can efficiently accomplish key tasks and company initiatives.

Responsibilities

• Provide sophisticated calendar management for executives. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements

• Complete a broad variety of administrative tasks that facilitate the executive’s ability to effectively lead the organization, including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expense and mileage reports

• Coordinates executive meetings include documentation of notes, action items and ensures follow ups are completed as needed.

• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to assigned executives, including those of a highly confidential or critical nature. Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect the Executive’s style and organization policy

• Serve as a key support/back up person to liaise the Board of Directors as needed. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials. Adhere to compliance with applicable rules and regulations set in bylaws regarding Board matters

• Work closely with executives to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a 'barometer,' having a sense for the issues taking place and keep executives up to date. Anticipate the executive's needs in advance of meetings, conferences, etc.

• Support and coordinate Executive Team meetings and retreats, and assist with staff meetings and events as needed

• Act in a 'gatekeeper' and 'gateway' role, providing a bridge for smooth communication between the executives and staff, demonstrating leadership to maintain credibility, trust, and support with the Executive Team

• Provide event management support as requested

• Invest in building long-lasting relationships both externally and internally

• Other projects/duties as assigned for the overall benefit of the organization

Requirements

• Significant executive support experience, including supporting C-level executives

• Expert proficiency with Microsoft Office/G-Suite and other business applications; ability to design and edit presentations and materials

• Strong verbal and written communication skills

• Exceptional organizational skills and impeccable attention to detail

• High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, customers, etc

• Ability to make appropriate, informed decisions regarding priorities and available time

• Ability to complete a high volume of tasks and projects with little or no guidance

• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround

• Able to maintain a high level of integrity and discretion in handling confidential information

• Excellent judgment is essential

• Ability to switch gears at a moment’s notice

• Bachelor's degree required or equivalent work experience

• 5+ years of experience in administrative support functions 

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Why Menlo?

Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we’re aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.