Enterprise Applications QA Engineer (Salesforce)

Overview

We are seeking an experienced and proactive Enterprise Applications QA Engineer with a strong focus on CRM and Finance systems. This role is ideal for a candidate who has a passion for quality, accuracy and efficiency. You will play a critical role in affirming the quality of various enterprise applications — especially those supporting sales, marketing, finance and accounting.

What will do

Manual Quality Assurance

• Lead Functional, System, Smoke and Regression Testing

• Document, maintain and execute comprehensive test scenarios and test cases

• Tie test cases back to the requirements for traceability

• Identify and create detailed test cases for requirements by deriving functionality from codebase and UI

• Plan, document, evaluate and track testing results to ensure system applications are free from defects

• Troubleshoot QA environment issues

• Collaborate with Developers and peer QA Engineers for maintaining high quality standards

• Coordination with BSAs and release engineers for UAT and release planning

• Ensure that quality processes are carried out through all phases of the Software Development Lifecycle

QA Automation

• Develop and Build Test Automation framework

• Write, modify, amend and execute automation test scripts

• Ensure traceability by linking automated scripts to manual test cases and requirements

• Maintain and enhance the Functional and Regression test suites in automation tools

• Contribute to DevSecOps processes to support CI/CD frameworks

Project Management & Communication

• Independently drive end-to-end delivery processes with minimal guidance

• Communicate QA status and project updates effectively to all stakeholders

• Collaborate with peers to review QA artifacts, processes, and provide constructive feedback

Qualifications

Education

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related IT discipline; or equivalent professional experience.

Experience & Technical Expertise

• 4+ years in Software QA, including functional, system, API, and integration testing

• 3+ years of experience with automation tools and frameworks (e.g., Selenium, Provar, Tosca, Testim, AccelQ)

• Strong CRM and ERP domain knowledge (e.g., Salesforce, Zuora, NetSuite)

• Hands-on experience with Salesforce platform including CPQ, Sales process, Lightning and Salesforce integration with other tools/systems using API

• Proficiency in Apex, XML, and XPath

Additional Skills & Preferred Qualifications

• QA Automation experience with Selenium/Playwright

• Salesforce Administration knowledge

• Excellent communication skills (verbal and written)

• Strong time management, prioritization, and resilience under pressure

• Self-starter with strong interpersonal skills and a commitment to customer-centric solutions and security practices

• Strong problem-solving abilities

About the Enterprise Applications QA Team

The Enterprise Applications QA Team at GitLab is a dynamic, cross-functional group dedicated to the quality of all the business applications. Focusing on both CRM systems and finance systems, the team authors and maintains the manual and automated test suites. The team owns the execution of test cycles to confirm the defect-free release of the applications.