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Director - Strategic Accounts

Acronis

Full-time
Colombia, Mexico, El Salvador, Argentina, Chile
director
customer experience
leadership
partnerships
communication
Apply for this position

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Director, Strategic Accounts to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. The Director of Strategic Accounts will spearhead the growth and management of key business partnerships across Latin America. In this high-impact role, you’ll drive revenue, deepen relationships with top-tier clients, and lead the adoption of our cybersecurity solutions in strategic markets throughout the region.

What You'll Do:

  • Lead the regional team managing relationships with strategic accounts, developing and executing the regional strategy for strategic MSPs/SPs in alignment with Acronis’ global objectives.

  • Manage high-level relationships with key MSPs/SPs, ensuring satisfaction and long-term loyalty.

  • Guide the team in helping MSPs/SPs expand their service and solution portfolios based on Acronis technology.

  • Identify expansion and growth opportunities within existing strategic MSPs/SPs.

  • Collaborate closely with sales, solutions engineering, marketing, and support teams to ensure an exceptional partner and customer experience.

  • Monitor the performance of strategic accounts and report key metrics to global leadership.

  • Represent Acronis at regional events, conferences, and client meetings.

  • Lead complex contract negotiations and commercial agreements.

  • Ensure compliance with company policies, processes, and quality standards in all business interactions.

What You Bring:

  • Minimum of 10 years of experience in IT solutions and services sales, with at least 5 years in regional leadership and strategic account roles.

  • Proven experience in cybersecurity and/or cloud solutions (cybersecurity experience highly preferred).

  • Demonstrated ability to lead and motivate sales and alliances teams in dynamic, results-driven environments.

  • Exceptional communication, negotiation, and leadership skills.

  • Ability to work in a multicultural and especially dynamic environment.

  • Strong attention to operational details, with the ability to collaborate actively with the team and contribute from both strategic and tactical perspectives.

  • Ability to manage multiple tasks and priorities efficiently while maintaining focus on company goals.

  • Fluency in Spanish and English (Portuguese is a plus).

  • Willingness to travel within the LATAM region.

WHO WE ARE 

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 

Our Interview Practices 

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.

Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

#LI-CL1 

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About the job

Full-time
Colombia, Mexico, El Salvador, Argentina, Chile
Posted 1 day ago
director
customer experience
leadership
partnerships
communication

Apply for this position

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Report
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Director - Strategic Accounts

Acronis

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Director, Strategic Accounts to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. The Director of Strategic Accounts will spearhead the growth and management of key business partnerships across Latin America. In this high-impact role, you’ll drive revenue, deepen relationships with top-tier clients, and lead the adoption of our cybersecurity solutions in strategic markets throughout the region.

What You'll Do:

  • Lead the regional team managing relationships with strategic accounts, developing and executing the regional strategy for strategic MSPs/SPs in alignment with Acronis’ global objectives.

  • Manage high-level relationships with key MSPs/SPs, ensuring satisfaction and long-term loyalty.

  • Guide the team in helping MSPs/SPs expand their service and solution portfolios based on Acronis technology.

  • Identify expansion and growth opportunities within existing strategic MSPs/SPs.

  • Collaborate closely with sales, solutions engineering, marketing, and support teams to ensure an exceptional partner and customer experience.

  • Monitor the performance of strategic accounts and report key metrics to global leadership.

  • Represent Acronis at regional events, conferences, and client meetings.

  • Lead complex contract negotiations and commercial agreements.

  • Ensure compliance with company policies, processes, and quality standards in all business interactions.

What You Bring:

  • Minimum of 10 years of experience in IT solutions and services sales, with at least 5 years in regional leadership and strategic account roles.

  • Proven experience in cybersecurity and/or cloud solutions (cybersecurity experience highly preferred).

  • Demonstrated ability to lead and motivate sales and alliances teams in dynamic, results-driven environments.

  • Exceptional communication, negotiation, and leadership skills.

  • Ability to work in a multicultural and especially dynamic environment.

  • Strong attention to operational details, with the ability to collaborate actively with the team and contribute from both strategic and tactical perspectives.

  • Ability to manage multiple tasks and priorities efficiently while maintaining focus on company goals.

  • Fluency in Spanish and English (Portuguese is a plus).

  • Willingness to travel within the LATAM region.

WHO WE ARE 

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 

Our Interview Practices 

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.

Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

#LI-CL1 

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