Director of Engineering - Site Lead
Created by a team with decades of commissions experience, CaptivateIQ is pioneering the new standard in commission management and enabling companies to reclaim the power of incentives.
Calculating commissions is mission-critical. And it’s really, really hard. Each company has a unique commission structure that involves far more calculations and data than a typical salary payroll — and for many, commission is one of the largest expenses on the P&L statement.
When CaptivateIQ was founded in 2017, compensation leaders were tracking and managing sales data using costly legacy software or, in the worst cases, a single spreadsheet. There were no other options but to use opaque, error-prone processes to manage commissions. Our founders knew this could be better. So they created the solution that they’d want to use: CaptivateIQ.
Today, the best teams use CaptivateIQ to strategically manage and maximize the power of incentives. Twenty-eight of the Forbes Cloud 100, including leading brands like Amplitude, Gong, and Hopin, use CaptivateIQ to power their commission programs. We have over $164.6M in funding from ICONIQ, Sequoia, Accel, Workday Ventures, Sapphire, Y Combinator, Amity Ventures, GTMFund, S28 Capital, and other top investors. We’ve grown over 3x by all measures in the past year – including revenue, customers, and employees – and we’re searching for more great folks such as yourself to help us transform the world of commission management.
We’re proud of our 5.0 rating on Glassdoor. Our remote team comes from diverse backgrounds and experiences, which helps us better serve our customers and each other. People are at the heart of our open and inclusive organization, and we bring transparency, humility, and respect to everything that we do.
About the Role
As the Director of Engineering for Reliability, Infrastructure, and Quality, you will be responsible for defining, evangelizing and executing on the technical and business strategy for (1) all things quality across the CIQ product and infrastructure (2) developer productivity (3) cost and efficiency and (4) cloud infrastructure. The ideal candidate will have a strong operational background, skilled in working horizontally across the engineering organization, can interface with vendors, and is passionate about enabling internal developers
Responsibilities:
Building the reliability and quality strategy for CIQ and executing on that strategy
Delivering world class developer tooling and environment to accelerate the velocity of product development with the right guardrails
Owning and evolving reliability and quality programs, including incident management and quality reviews
Owning the budget and capacity planning for EPD
Developing the culture and role of SRE, Quality Engineer, and Infrastructure Engineer
Collaborating with key stakeholders across engineering, product, and security to deliver infrastructure, quality, and reliability capabilities
Collaborate across domains to drive ownership of production systems, enable faster decision making and transparent observability into system health.
Requirements:
10+ years of experience at high growth product driven companies
Strong cross-functional experience managing and communicating complex projects with many stakeholders
A do-what-it-takes attitude to ensure the organization is successful
Experience running quality and reliability programs at scale
Strong business acumen and operational data driven mindset
Excellent knowledge in cloud infrastructure, service oriented architecture, CI/CD
Experience managing teams of 20+ engineers and managers
Notice for Prospective Candidates
We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:
Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
Ask candidates to make a payment in order to be considered for a position.
Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.
CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States
About the job
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Director of Engineering - Site Lead
Created by a team with decades of commissions experience, CaptivateIQ is pioneering the new standard in commission management and enabling companies to reclaim the power of incentives.
Calculating commissions is mission-critical. And it’s really, really hard. Each company has a unique commission structure that involves far more calculations and data than a typical salary payroll — and for many, commission is one of the largest expenses on the P&L statement.
When CaptivateIQ was founded in 2017, compensation leaders were tracking and managing sales data using costly legacy software or, in the worst cases, a single spreadsheet. There were no other options but to use opaque, error-prone processes to manage commissions. Our founders knew this could be better. So they created the solution that they’d want to use: CaptivateIQ.
Today, the best teams use CaptivateIQ to strategically manage and maximize the power of incentives. Twenty-eight of the Forbes Cloud 100, including leading brands like Amplitude, Gong, and Hopin, use CaptivateIQ to power their commission programs. We have over $164.6M in funding from ICONIQ, Sequoia, Accel, Workday Ventures, Sapphire, Y Combinator, Amity Ventures, GTMFund, S28 Capital, and other top investors. We’ve grown over 3x by all measures in the past year – including revenue, customers, and employees – and we’re searching for more great folks such as yourself to help us transform the world of commission management.
We’re proud of our 5.0 rating on Glassdoor. Our remote team comes from diverse backgrounds and experiences, which helps us better serve our customers and each other. People are at the heart of our open and inclusive organization, and we bring transparency, humility, and respect to everything that we do.
About the Role
As the Director of Engineering for Reliability, Infrastructure, and Quality, you will be responsible for defining, evangelizing and executing on the technical and business strategy for (1) all things quality across the CIQ product and infrastructure (2) developer productivity (3) cost and efficiency and (4) cloud infrastructure. The ideal candidate will have a strong operational background, skilled in working horizontally across the engineering organization, can interface with vendors, and is passionate about enabling internal developers
Responsibilities:
Building the reliability and quality strategy for CIQ and executing on that strategy
Delivering world class developer tooling and environment to accelerate the velocity of product development with the right guardrails
Owning and evolving reliability and quality programs, including incident management and quality reviews
Owning the budget and capacity planning for EPD
Developing the culture and role of SRE, Quality Engineer, and Infrastructure Engineer
Collaborating with key stakeholders across engineering, product, and security to deliver infrastructure, quality, and reliability capabilities
Collaborate across domains to drive ownership of production systems, enable faster decision making and transparent observability into system health.
Requirements:
10+ years of experience at high growth product driven companies
Strong cross-functional experience managing and communicating complex projects with many stakeholders
A do-what-it-takes attitude to ensure the organization is successful
Experience running quality and reliability programs at scale
Strong business acumen and operational data driven mindset
Excellent knowledge in cloud infrastructure, service oriented architecture, CI/CD
Experience managing teams of 20+ engineers and managers
Notice for Prospective Candidates
We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:
Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
Ask candidates to make a payment in order to be considered for a position.
Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.
CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States