Director - Global Enablement Content
The Director of Global Enablement Content is a seasoned global Sales, Partner, Technical, or Customer Success Enablement leader with the ability to thrive in a growing software AI-Powered DevSecOps organization. Reporting to the Vice President of GTM Enablement & AI Strategy, they are responsible for building and managing a world-class global sales training and enablement content function.
Responsibilities
Develop and lead the successful execution of the sales enablement plan and programs to ensure field team members and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution.
Lead a team of content managers and oversee the development of global training content in collaboration with marketing and other SMEs to identify and develop core curriculum for field audiences across all routes to market.
Identify and leverage content development tools (including Articulate products, genAI etc.) to support a content function focused on scale and impact.
Ensure alignment of field enablement content with key internal and external events, such as new product releases, campaigns, and essential industry trade shows.
Manage and drive online, self-paced onboarding and result-driven continuous learning.
Leverage Salesforce.com CRM infrastructure and AI technologies to craft enablement solutions at scale for the globe and ensure all programs are data-driven.
Develop sales competency assessment programs and experiences, as well as partner accreditation programs, infused with our sales methodology (Command of the Message).
Measure and report on the effectiveness of sales enablement investments and the programs conducted. Determine opportunities for improving the sales learning experience, and identify innovative techniques for delivery.
Requirements
Demonstrated progressive software sales experience with expertise in DevOps and/or Open Source, preferably in sales enablement or training.
Working knowledge of sales training technology and methodologies; demonstrable experience with sales, partner, and customer success enablement concepts, practices, and procedures.
Relevant experience preparing, developing, and executing global sales teams’ effectiveness strategies, tactics and action plans for a technology platform.
Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customer success team, and channel partners).
Experience leading content development teams or building content directly - particularly expert in leveraging AI, authoring tools, and project management software.
Experience growing within a small start-up. Strong ability to interact and influence effectively with C-level executives and team members.
Exceptional written/verbal communication and presentation skills.
Team player with strong interpersonal skills, skilled at project management and cross-functional collaboration.
Ability to thrive in a fast-paced, unpredictable environment.
You share our values, and work in accordance with those values.
Ability to use GitLab
Additional details about our process can be found on our hiring page.
Remote-Global
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range
$164,200—$307,800 USD
About the job
Apply for this position
Director - Global Enablement Content
The Director of Global Enablement Content is a seasoned global Sales, Partner, Technical, or Customer Success Enablement leader with the ability to thrive in a growing software AI-Powered DevSecOps organization. Reporting to the Vice President of GTM Enablement & AI Strategy, they are responsible for building and managing a world-class global sales training and enablement content function.
Responsibilities
Develop and lead the successful execution of the sales enablement plan and programs to ensure field team members and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution.
Lead a team of content managers and oversee the development of global training content in collaboration with marketing and other SMEs to identify and develop core curriculum for field audiences across all routes to market.
Identify and leverage content development tools (including Articulate products, genAI etc.) to support a content function focused on scale and impact.
Ensure alignment of field enablement content with key internal and external events, such as new product releases, campaigns, and essential industry trade shows.
Manage and drive online, self-paced onboarding and result-driven continuous learning.
Leverage Salesforce.com CRM infrastructure and AI technologies to craft enablement solutions at scale for the globe and ensure all programs are data-driven.
Develop sales competency assessment programs and experiences, as well as partner accreditation programs, infused with our sales methodology (Command of the Message).
Measure and report on the effectiveness of sales enablement investments and the programs conducted. Determine opportunities for improving the sales learning experience, and identify innovative techniques for delivery.
Requirements
Demonstrated progressive software sales experience with expertise in DevOps and/or Open Source, preferably in sales enablement or training.
Working knowledge of sales training technology and methodologies; demonstrable experience with sales, partner, and customer success enablement concepts, practices, and procedures.
Relevant experience preparing, developing, and executing global sales teams’ effectiveness strategies, tactics and action plans for a technology platform.
Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customer success team, and channel partners).
Experience leading content development teams or building content directly - particularly expert in leveraging AI, authoring tools, and project management software.
Experience growing within a small start-up. Strong ability to interact and influence effectively with C-level executives and team members.
Exceptional written/verbal communication and presentation skills.
Team player with strong interpersonal skills, skilled at project management and cross-functional collaboration.
Ability to thrive in a fast-paced, unpredictable environment.
You share our values, and work in accordance with those values.
Ability to use GitLab
Additional details about our process can be found on our hiring page.
Remote-Global
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range
$164,200—$307,800 USD