Digital Customer Experience Architect
Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. Lead the front-end evolution of BigCommerce Catalyst storefronts using Next.js and headless frameworks. Build and maintain API connectors for dynamic content, product data, and backend systems. Establish and manage code repositories, enforce version control standards, and champion DevOps best practices including CI/CD pipelines, automated testing, and deployment workflows. Drive platform unification and reduce technical overhead while enabling experimentation frameworks (e.g., A/B testing, SEO optimization). Optimize digital experiences for performance, accessibility, SEO, and Core Web Vitals across multiple brands and domains. Collaborate cross-functionally with marketing, product, and IT teams to align digital architecture with business strategy. 7+ years of experience in digital architecture, software engineering, or ecommerce platform development. Strong proficiency with modern JavaScript frameworks (e.g., Next.js, React) and headless commerce architectures. Define, implemen Hands-on experience with BigCommerce or similar ecommerce platforms. Deep understanding of ERP systems (e.g., SAP, Oracle, JDE) and their integration with digital commerce and manufacturing operations. Experience with DevOps tools and practices including CI/CD pipelines, Git-based version control, and automated testing. Demonstrated ability to lead cross-functional initiatives and deliver scalable, high-performance digital solutions. Experience working with development partners and vendors to deliver results. Ability to guide cross-functional teams—without direct reporting lines—by setting technical vision, aligning stakeholders, and driving consensus. Experience with manufacturing systems and workflows, especially in relation to product data and fulfillment. Familiarity with PIM, CMS, and customer data platforms (e.g., BigCommerce, Perfion). Knowledge of Core Web Vitals, SEO best practices, and accessibility standards (WCAG). Background in experimentation frameworks and A/B testing tools (e.g., Optimizely, Google Optimize).
Digital Customer Experience Architect
Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. Lead the front-end evolution of BigCommerce Catalyst storefronts using Next.js and headless frameworks. Build and maintain API connectors for dynamic content, product data, and backend systems. Establish and manage code repositories, enforce version control standards, and champion DevOps best practices including CI/CD pipelines, automated testing, and deployment workflows. Drive platform unification and reduce technical overhead while enabling experimentation frameworks (e.g., A/B testing, SEO optimization). Optimize digital experiences for performance, accessibility, SEO, and Core Web Vitals across multiple brands and domains. Collaborate cross-functionally with marketing, product, and IT teams to align digital architecture with business strategy. 7+ years of experience in digital architecture, software engineering, or ecommerce platform development. Strong proficiency with modern JavaScript frameworks (e.g., Next.js, React) and headless commerce architectures. Define, implemen Hands-on experience with BigCommerce or similar ecommerce platforms. Deep understanding of ERP systems (e.g., SAP, Oracle, JDE) and their integration with digital commerce and manufacturing operations. Experience with DevOps tools and practices including CI/CD pipelines, Git-based version control, and automated testing. Demonstrated ability to lead cross-functional initiatives and deliver scalable, high-performance digital solutions. Experience working with development partners and vendors to deliver results. Ability to guide cross-functional teams—without direct reporting lines—by setting technical vision, aligning stakeholders, and driving consensus. Experience with manufacturing systems and workflows, especially in relation to product data and fulfillment. Familiarity with PIM, CMS, and customer data platforms (e.g., BigCommerce, Perfion). Knowledge of Core Web Vitals, SEO best practices, and accessibility standards (WCAG). Background in experimentation frameworks and A/B testing tools (e.g., Optimizely, Google Optimize).