Deal Desk Analyst

Recruiter: Nikki Hughes

Hiring Manager: Guru Kannan

Join our dynamic team as a Deal Desk Analyst where you'll serve as the critical link between sales teams and business operations, ensuring smooth deal execution while optimizing our Quote-to-Cash processes.

Impact You'll Make

• Become the trusted advisor to sales teams, helping navigate complex deals to successful closure

• Lead process improvements that streamline operations and enhance efficiency across the organization

• Provide expert guidance on contract terms and revenue recognition, ensuring compliance while facilitating deal momentum

• Develop and deliver training that empowers sales representatives to execute deals effectively

What Makes This Role Exciting

• Positioned at the center of our revenue engine with high visibility to leadership

• Balance of structured processes and creative problem-solving to overcome deal obstacles

• Opportunity to drive automation initiatives that transform our Quote-to-Cash operations

• Collaborative environment working across multiple departments including Sales, Finance, and Operations

Your Experience and Strengths

• Background in Enterprise SaaS/B2B environments (Deal Desk, Order Management, Sales Operations)

• Strong understanding of software revenue recognition principles

• Experience partnering with Go-To-Market teams in both direct and channel sales models

• Exceptional communication skills combined with analytical problem-solving abilities

• Proficiency with key business tools including Salesforce, CPQ platforms, and productivity suite

Deal Desk Analyst Requirements

• Demonstrated success in the Enterprise SaaS/B2B Industry - Deal Desk, Order Management, Finance Operations, Sales Operations or Pricing experience preferred

• Demonstrated success partnering with GTM Teams and other cross functional departments

• Experience in Direct and Channel Sales model

• Strong understanding of software revenue recognition and order process principles required

• Highly organized, customer-focused, innovative and strong attention to details

• Strong business acumen, strong reporting and analytics, troubleshooting, problem-solving, and project management skills

• Excellent communicator, self-aware, transparent, professional, and open to feedback

• Ability to multitask and prioritize at times of high volume, schedule flexibility during End of Month, End or Quarter

• Strong quantitative skills and highly proficient in gSuite, Salesforce.com, Zuora or similar CPQ tools

• Interest in GitLab, and open source software, ability to use GitLab

• You share our values, and work in accordance with those values

Interview process

• Recruiter Screen

• Hiring Manager

• Panel