Customer Experience Representative
To see similar active jobs please follow this link: Remote Customer Success jobs
About the Role
The Customer Experience Representative will be instrumental to helping launch new markets at Clipboard Health. Healthcare providers are core to the Clipboard Health marketplace – the Customer Experience Representative is in charge of sourcing and onboarding the first 100 users in a market. There’s no ceiling to what you can achieve in this role – if you’re highly motivated to go above and beyond, a diligent executor and a strong written/verbal communicator, Clipboard Health is the place for you to excel.
Responsibilities
Generating leads through online platforms and job portals
Clearly articulating the value proposition of the app to prospective users
Establishing credibility and rapport with providers, which includes demonstrating a strong understanding of the app
Being the go-to point of contact for users that need help with onboarding onto the app and booking their first shift
Qualifications
Bachelor's Degree
Willingness to hustle / lack of fear
Beyond the basics, what will make you successful:
Extreme Ownership: the buck stops with you, no matter what anyone else did or did not do. You're self-reliant, and can get things done in the chaos that is an early-stage startup scaling quickly
Extreme Curiosity: you ask 'why' 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root cause
Scrappiness: you look for ways through problems and refuse to let obstacles derail your progress. You bring solutions instead of asking ‘what should I do?’
Fast Paced: You thrive on moving quickly and are highly adaptable to a market that evolves quickly
Benefits:
Do great work that matters for customers who could really use your help
Competitive pay
Unlimited PTO
Fully Remote
Salary is based on experience and location.
Customer Experience Representative
To see similar active jobs please follow this link: Remote Customer Success jobs
About the Role
The Customer Experience Representative will be instrumental to helping launch new markets at Clipboard Health. Healthcare providers are core to the Clipboard Health marketplace – the Customer Experience Representative is in charge of sourcing and onboarding the first 100 users in a market. There’s no ceiling to what you can achieve in this role – if you’re highly motivated to go above and beyond, a diligent executor and a strong written/verbal communicator, Clipboard Health is the place for you to excel.
Responsibilities
Generating leads through online platforms and job portals
Clearly articulating the value proposition of the app to prospective users
Establishing credibility and rapport with providers, which includes demonstrating a strong understanding of the app
Being the go-to point of contact for users that need help with onboarding onto the app and booking their first shift
Qualifications
Bachelor's Degree
Willingness to hustle / lack of fear
Beyond the basics, what will make you successful:
Extreme Ownership: the buck stops with you, no matter what anyone else did or did not do. You're self-reliant, and can get things done in the chaos that is an early-stage startup scaling quickly
Extreme Curiosity: you ask 'why' 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root cause
Scrappiness: you look for ways through problems and refuse to let obstacles derail your progress. You bring solutions instead of asking ‘what should I do?’
Fast Paced: You thrive on moving quickly and are highly adaptable to a market that evolves quickly
Benefits:
Do great work that matters for customers who could really use your help
Competitive pay
Unlimited PTO
Fully Remote
Salary is based on experience and location.