Creators Community Manager

Job Description

Join the team redefining how the world experiences design.

Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

The buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney, Australia, London is our HQ for Europe, with all kinds of teams based here, plus event spaces to gather our team and communities. You’ll experience a warm welcome from our Vibe team at front of house, amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work.

About the role 

The UK Community Manager will lead the growth and engagement of Canva’s Creators community in the UK, with a focus on our creators and contributors. In this role, you’ll design and execute strategies that onboard, inspire, and nurture passionate community members—building programs from the ground up while championing Canva’s brand and values. You’ll combine creativity with data-driven insights to identify opportunities, measure impact, and overcome challenges, turning big ideas into actionable initiatives. As a natural community leader, you’ll thrive in ambiguity, foster meaningful connections, and help designers fall in love with Canva.

What you’d be doing in the role

• Define and execute the UK Creator community strategy, aligning with product priorities and cultural moments to drive local impact.

• Build and manage the UK Creator community, fostering growth, engagement, and a sense of belonging among contributors.

• Identify and nurture creative talent, ensuring creator outputs align with visual trends and Canva’s quality standards.

• Collaborate cross-functionally with content, marketing, SEO, and product teams to design and deliver impactful initiatives and campaigns.

• Craft clear and inclusive communications that inspire, inform, and engage creators across multiple channels.

• Create strong feedback loops, providing structured, actionable feedback to help creators optimize their content and continuously improve over time.

• Use data and insights to measure community health, track content performance, and optimize programs for impact.

• Act as a relationship-builder, offering empathetic support, detailed guidance, and proactive engagement to strengthen creator trust and retention.

What we're looking for

• 5+ years of experience in community management (or related fields), with a proven track record of building and scaling thriving creative or contributor communities.

• Deep knowledge of the UK creative and cultural landscape, with the ability to identify trends, nurture talent, and guide creators to produce culturally relevant content.

• Experience working in global organizations, with the ability to balance global strategy and local execution.

• Hands-on with community management platforms (e.g. Discord, Facebook Groups, Circle, or similar), and skilled at creating engaging community experiences.

• Comfortable with productivity and marketing tools such as Google Suite, Monday.com, Hubspot, or equivalent for tracking, reporting, and communications.

• Event planning expertise, able to coordinate and deliver both online and offline activations that inspire and connect creators.

• Strong public speaking and facilitation skills, with experience running webinars, workshops or training sessions.

• Content savvy and creative thinker, with familiarity in content creation (design, short-form video, social media campaigns) and a strong grasp of visual and community trends.

• Analytical mindset, with the ability to turn creator and content performance data into actionable insights that improve program outcomes.

• Collaborative operator, experienced in working cross-functionally with content, SEO, marketing and content teams to align on strategy and drive impact.

• Adaptable and proactive, skilled at balancing long-term program building with short-term campaign execution in a fast-paced environment.

• Strong relationship builder, able to develop trust and maintain close ties with creators, partners, and internal stakeholders.

• Excellent communication skills in English, both written and verbal, with an empathetic and inclusive tone.

• A passion for design, content, and storytelling, and excitement for Canva’s mission to make design accessible to everyone.

What's in it for you?

Achieving our crazy big goals motivates us to work hard—but you'll experience lots of moments of magic, connection, and fun woven throughout life at Canva, too. We also offer a range of benefits to support your success inside and outside work:

• Equity packages – we want our success to be yours too • Inclusive parental leave policy that supports all parents & carers • Annual Vibe & Thrive allowance to support wellbeing, social connection, office setup & more • Flexible leave options that let you recharge or take time to give back

Check out lifeatcanva.com for more info.

Additional Information

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.