Creative Operations Manager

About the Role:

We’re looking for a Creative Operations Manager to help bring clarity, structure, and momentum to our growing brand and creative team. In this role, you’ll be the operational backbone of our creative process—leading cross-functional coordination, optimizing workflows, and ensuring we deliver high-quality creative work on time and on budget.

You’ll partner closely with brand, design, copy, growth marketing, and external vendors to manage end-to-end creative production. The ideal candidate is a master planner with a calm, solutions-oriented mindset, deep familiarity with creative workflows, and a passion for bringing order to creative chaos.

What You’ll Be Doing: 

• Manage the end-to-end planning, execution, and delivery of creative projects, including digital campaigns, social content, video, and print

• Oversee resource management and capacity planning across the creative team, ensuring optimal utilization of internal and external talent

• Serve as a primary point of coordination between creative, growth, and other cross-functional teams

• Propose, implement, and document scalable workflow processes that drive efficiency and clarity

• Develop and maintain detailed project timelines, deliverables, and budgets

• Identify project risks and blockers early, and implement solutions to keep work on track

• Lead project kickoffs, creative reviews, and postmortems, ensuring clear communication and accountability throughout

• Ensure all creative output aligns with project goals, brand standards, and stakeholder expectations

• Own vendor management and contracting

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. 

Zone 1 (NYC, SF, Seattle Metro Area) : $117,000 - $131,000

Zone 2 (All other US locations):  $105,000 - $117,000

This role is open to remote candidates in the United States, however we have a strong preference for candidates who are based within commuting distance of one of our hubs in New York, NY; Seattle, WA; or San Francisco, CA, and who can commit to an expectation of being in the office approximately three days per week.

You’ll Be a Good Fit If:

• 5+ years of experience in creative operations, project management, or resource management—ideally in an agency or in-house creative environment

• Proven track record managing digital-first campaigns and deliverables, with bonus points for experience in video and print

• Proficiency in project management and collaboration tools (e.g., Monday.com, Workfront, Asana, Smartsheet, Adobe Creative Cloud, Slack, etc.)

• Analytical mindset with the ability to track performance and refine systems over time

• Strong communication and stakeholder management skills—you know how to keep everyone aligned without slowing down the work

• Deep understanding of agency-style workflows, timelines, and team dynamics

• Ability to thrive in a fast-paced, ambiguous environment with multiple stakeholders and shifting priorities

• A calm, proactive, detail-obsessed approach to managing complexity and deadlines

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. 

Note: Please upload your resume in PDF format