Compliance Onboarding Analyst
Join one of the fastest-growing FinTech startups in South East Asia! HitPay is a one-stop payment platform for SMEs, on a mission to empower businesses with easy access to digital payments. From no-code e-commerce plugins to affordable credit card readers, we help thousands of merchants bring their business dreams to life.
HitPay is backed by Tiger Global, Global Founders Capital, Y Combinator, HOF Capital, and angel investors. We're expanding rapidly and are looking for a detail-oriented Compliance Onboarding Analyst to join us. This will be a 1 year contract role with the possibility to extend based on business needs.
Role Overview:
As a Compliance Onboarding Analyst, you will be responsible for ensuring that all new merchants and customers are onboarded in line with regulatory requirements and HitPay’s AML/CFT framework, with a particular focus on the Singapore, Philippines, and Thailand markets. You will review KYC documentation, conduct risk assessments, and work closely with business and compliance teams to ensure a smooth but compliant onboarding experience.
This role requires strong attention to detail, sound judgement, and the ability to apply regulatory knowledge to practical business contexts.
Key Responsibilities:
Review and verify merchant and customer onboarding applications within established SLAs.
Perform customer due diligence reviews to ensure compliance with regulatory requirements
Perform risk-based assessments, assigning appropriate risk ratings to merchants and customers.
Carry out Enhanced Due Diligence (EDD) for higher-risk cases (e.g. PEPs, complex ownership structures, unusual business activities, or high-risk jurisdictions).
Escalate cases where additional review or approval is required.
Maintain clear records of onboarding reviews, EDD findings, and risk assessment decisions for audit and regulatory purposes.
Collaborate with internal teams to resolve onboarding queries and ensure smooth communication with merchants.
Support the development and continuous improvement of onboarding procedures, playbooks, and risk controls tailored to SG, PH, and TH markets.
Perform ad-hoc compliance tasks, such as the preparation of reports and data requests for internal stakeholders or regulators.
Requirements:
Bachelor's degree in Finance, Business, Law, Economics, or a related field.
2 years of experience in compliance or risk in a regulated financial services or payments company.
Familiarity with MAS, BSP and BOT AML rules and regulations would be a plus.
Strong analytical skills with attention to detail.
Experience with compliance tools and databases for screening and monitoring.
Strong communication skills to collaborate with internal teams and external regulators.
Ability to work in a fast-paced environment and manage multiple priorities.
[Optional but Preferred] Knowledge of local languages (Tagalog, Thai, Malay, or Mandarin)
What We Offer:
Competitive salary and benefits.
Opportunity to work in a fast-growing fintech startup with regional exposure.
Learning and development opportunities in compliance, risk management, and fintech regulations.
A dynamic and collaborative work environment.
About the job
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Compliance Onboarding Analyst
Join one of the fastest-growing FinTech startups in South East Asia! HitPay is a one-stop payment platform for SMEs, on a mission to empower businesses with easy access to digital payments. From no-code e-commerce plugins to affordable credit card readers, we help thousands of merchants bring their business dreams to life.
HitPay is backed by Tiger Global, Global Founders Capital, Y Combinator, HOF Capital, and angel investors. We're expanding rapidly and are looking for a detail-oriented Compliance Onboarding Analyst to join us. This will be a 1 year contract role with the possibility to extend based on business needs.
Role Overview:
As a Compliance Onboarding Analyst, you will be responsible for ensuring that all new merchants and customers are onboarded in line with regulatory requirements and HitPay’s AML/CFT framework, with a particular focus on the Singapore, Philippines, and Thailand markets. You will review KYC documentation, conduct risk assessments, and work closely with business and compliance teams to ensure a smooth but compliant onboarding experience.
This role requires strong attention to detail, sound judgement, and the ability to apply regulatory knowledge to practical business contexts.
Key Responsibilities:
Review and verify merchant and customer onboarding applications within established SLAs.
Perform customer due diligence reviews to ensure compliance with regulatory requirements
Perform risk-based assessments, assigning appropriate risk ratings to merchants and customers.
Carry out Enhanced Due Diligence (EDD) for higher-risk cases (e.g. PEPs, complex ownership structures, unusual business activities, or high-risk jurisdictions).
Escalate cases where additional review or approval is required.
Maintain clear records of onboarding reviews, EDD findings, and risk assessment decisions for audit and regulatory purposes.
Collaborate with internal teams to resolve onboarding queries and ensure smooth communication with merchants.
Support the development and continuous improvement of onboarding procedures, playbooks, and risk controls tailored to SG, PH, and TH markets.
Perform ad-hoc compliance tasks, such as the preparation of reports and data requests for internal stakeholders or regulators.
Requirements:
Bachelor's degree in Finance, Business, Law, Economics, or a related field.
2 years of experience in compliance or risk in a regulated financial services or payments company.
Familiarity with MAS, BSP and BOT AML rules and regulations would be a plus.
Strong analytical skills with attention to detail.
Experience with compliance tools and databases for screening and monitoring.
Strong communication skills to collaborate with internal teams and external regulators.
Ability to work in a fast-paced environment and manage multiple priorities.
[Optional but Preferred] Knowledge of local languages (Tagalog, Thai, Malay, or Mandarin)
What We Offer:
Competitive salary and benefits.
Opportunity to work in a fast-growing fintech startup with regional exposure.
Learning and development opportunities in compliance, risk management, and fintech regulations.
A dynamic and collaborative work environment.