Client Solutions Manager
About Nava
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.
People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Position Summary
The Capture Manager reports directly to the SVP of Business Development and manages the contract capture process from pre-RFP strategy development through award.
What you'll do
Work in the Business Development Team, and help to build the portfolio of mission-aligned IT digital transformation work to modernize government services that support vulnerable populations.
Perform full life-cycle capture to include strategic positioning, competitive analyses, client outreach, partner identification/interaction/options, and price to win strategies.
Contribute to go/no go, bid/no bid and construct compelling, competitive and compliant winning proposals.
Identify and align past performance/quals to support an initial technical solution, and then engage Nava engineers and other subject matter experts to refine the final technical solution.
Join group activities, participate in compliance checks, gap analyses, proposal writing, color teams and follow-on activities up to award and transition.
Programmatically responsible for building comprehensive account plans and detailed capture plans for targeted Departments/Agencies to include strategic drivers, IT landscape, incumbents, and organizational structure.
Responsible for opportunity level-insight in support of Nava's mission and strategic goals, and positively contributing to Business Development growth.
Required skills
Business Development Experience : 6-9 years (preferred)
Experience in the GovCon IT industry, proposals/procurements and contracting understanding of the US Federal Government.
Must have Gov’t proposal experience and general knowledge of terminology/acronyms/lingo and application of NAICS and FAR.
Understand the cyclical requirements, timelines and expectations of Federal business development, proposals and contractors.
Must have professional writing, editing and communication skills in English and professionally represent Nava outside of the office at industry and networking events.
Familiarity with one or more of the following areas: Agile Software Development, Human Centered Design, User Research, DevSecOps, Technical Operations, Cloud Adoption, Cloud Migration, Cloud Infrastructure, Infrastructure-as-code, IT Service Management, or IT Operations.
Experience working with VA
Desired skills
Client-facing experience or delivery experience
Familiarity with Agile Software Development, Human Centered Design, User Research, DevSecOps, Technical Operations, Cloud Adoption, Cloud Migration, Cloud Infrastructure, Infrastructure-as-code, IT Service Management, or IT Operations
Technical knowledge of general IT, technical certifications, or industry certifications
Experience working with Amazon Web Services, or an infrastructure management service of similar complexity (i.e., Microsoft Azure, Google Cloud Computing)
Bonus Skills
Technical knowledge of IT, technical certifications, industry certifications or Government contracting. Experience working with Amazon Web Services, or an infrastructure management service of similar complexity (i.e., Microsoft Azure, Google Cloud Computing).
$130,000 - $145,000 a year
Other requirements
All roles at Nava require the following:
Must be legally authorized to work in the United States.
Must meet any other requirements for government contracts for which candidates are hired.
Work authorization that doesn’t require visa sponsorship, now or in the future.
May be subject to a government background check or security clearance, depending on the contract.
Perks working with Nava
Health coverage – Comprehensive medical, dental, and vision plans to support your overall health needs.
Time off – Vacation, holidays (including Juneteenth), and floating days to rest and recharge.
Company holidays- Enjoy 12 paid federal holidays each year on top of your regular PTO.
Annual bonus – When Nava meets goals, eligible employees receive a performance-based annual bonus.
Parental leave – Paid time off for new parents, plus weekly meals delivered to your home.
Wellness program – Full platform offering physical, mental, & emotional health resources & support tools.
Virtual care – See doctors online with no copay through UnitedHealthcare’s virtual visit program.
Sabbatical leave – Earn extended paid leave after continuous service for personal growth or rest.
401(k) match – Nava matches 4% of your salary to support your retirement savings plan.
Flexible work – Remote-first environment with flexibility built around your schedule and responsibilities.
Home office setup – Company laptop & setup assistance provided via Staples for remote work needs.
Utility support – Monthly reimbursement to help offset eligible home office utility expenses.
Learning opportunities – Internal training programs and resources to help grow your professional skills.
Development budget – Annual allowance for courses, tuition, certifications, & LinkedIn Learning access.
Referral bonus – Get rewarded when you refer great people who join the Nava team.
Commuter benefits – Pre-tax commuter programs to support in-office travel when applicable.
Insurance coverage – Nava provides disability, life, and accidental death insurance at no cost.
Supportive culture – A collaborative and remote-friendly team environment where people genuinely care.
Location
We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country.
Stay in touch
Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community.
Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
About the job
Apply for this position
Client Solutions Manager
About Nava
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.
People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Position Summary
The Capture Manager reports directly to the SVP of Business Development and manages the contract capture process from pre-RFP strategy development through award.
What you'll do
Work in the Business Development Team, and help to build the portfolio of mission-aligned IT digital transformation work to modernize government services that support vulnerable populations.
Perform full life-cycle capture to include strategic positioning, competitive analyses, client outreach, partner identification/interaction/options, and price to win strategies.
Contribute to go/no go, bid/no bid and construct compelling, competitive and compliant winning proposals.
Identify and align past performance/quals to support an initial technical solution, and then engage Nava engineers and other subject matter experts to refine the final technical solution.
Join group activities, participate in compliance checks, gap analyses, proposal writing, color teams and follow-on activities up to award and transition.
Programmatically responsible for building comprehensive account plans and detailed capture plans for targeted Departments/Agencies to include strategic drivers, IT landscape, incumbents, and organizational structure.
Responsible for opportunity level-insight in support of Nava's mission and strategic goals, and positively contributing to Business Development growth.
Required skills
Business Development Experience : 6-9 years (preferred)
Experience in the GovCon IT industry, proposals/procurements and contracting understanding of the US Federal Government.
Must have Gov’t proposal experience and general knowledge of terminology/acronyms/lingo and application of NAICS and FAR.
Understand the cyclical requirements, timelines and expectations of Federal business development, proposals and contractors.
Must have professional writing, editing and communication skills in English and professionally represent Nava outside of the office at industry and networking events.
Familiarity with one or more of the following areas: Agile Software Development, Human Centered Design, User Research, DevSecOps, Technical Operations, Cloud Adoption, Cloud Migration, Cloud Infrastructure, Infrastructure-as-code, IT Service Management, or IT Operations.
Experience working with VA
Desired skills
Client-facing experience or delivery experience
Familiarity with Agile Software Development, Human Centered Design, User Research, DevSecOps, Technical Operations, Cloud Adoption, Cloud Migration, Cloud Infrastructure, Infrastructure-as-code, IT Service Management, or IT Operations
Technical knowledge of general IT, technical certifications, or industry certifications
Experience working with Amazon Web Services, or an infrastructure management service of similar complexity (i.e., Microsoft Azure, Google Cloud Computing)
Bonus Skills
Technical knowledge of IT, technical certifications, industry certifications or Government contracting. Experience working with Amazon Web Services, or an infrastructure management service of similar complexity (i.e., Microsoft Azure, Google Cloud Computing).
$130,000 - $145,000 a year
Other requirements
All roles at Nava require the following:
Must be legally authorized to work in the United States.
Must meet any other requirements for government contracts for which candidates are hired.
Work authorization that doesn’t require visa sponsorship, now or in the future.
May be subject to a government background check or security clearance, depending on the contract.
Perks working with Nava
Health coverage – Comprehensive medical, dental, and vision plans to support your overall health needs.
Time off – Vacation, holidays (including Juneteenth), and floating days to rest and recharge.
Company holidays- Enjoy 12 paid federal holidays each year on top of your regular PTO.
Annual bonus – When Nava meets goals, eligible employees receive a performance-based annual bonus.
Parental leave – Paid time off for new parents, plus weekly meals delivered to your home.
Wellness program – Full platform offering physical, mental, & emotional health resources & support tools.
Virtual care – See doctors online with no copay through UnitedHealthcare’s virtual visit program.
Sabbatical leave – Earn extended paid leave after continuous service for personal growth or rest.
401(k) match – Nava matches 4% of your salary to support your retirement savings plan.
Flexible work – Remote-first environment with flexibility built around your schedule and responsibilities.
Home office setup – Company laptop & setup assistance provided via Staples for remote work needs.
Utility support – Monthly reimbursement to help offset eligible home office utility expenses.
Learning opportunities – Internal training programs and resources to help grow your professional skills.
Development budget – Annual allowance for courses, tuition, certifications, & LinkedIn Learning access.
Referral bonus – Get rewarded when you refer great people who join the Nava team.
Commuter benefits – Pre-tax commuter programs to support in-office travel when applicable.
Insurance coverage – Nava provides disability, life, and accidental death insurance at no cost.
Supportive culture – A collaborative and remote-friendly team environment where people genuinely care.
Location
We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country.
Stay in touch
Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community.
Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.