Business Operations Associate - Clinical

What You'll Be Doing:

We’re looking for a Business Operations Associate for the Clinical Team. This position works closely with the Clinical team on initiatives and projects to monitor performance, validate outcomes, identify improvement opportunities that can be leveraged strategically, clinically and operationally.  You’ll be part of a remote-friendly team of clinicians and operations team members, reporting directly to our Sr. Manager of Business Operations, Clinical. Your responsibilities will include: 

• Create scalable systems, automations, workflows and operational processes to support clinical quality operations

• Track and maintain metrics to monitor progress against clinical OKRs

• Identify and implement innovations to maximize quality, speed and efficiency of the Clinical Excellence team 

Salary range: $105,000 - $117,000 USD

You'll Be a Good Fit If:

• You have at least 3 years of experience in business operations and strategy at a startup or consulting firm 

• You have experience in automating manual processes 

• You’ve worked alongside or within Clinical teams

• You’re proficient in Google sheets (required) 

• You’re also skilled in building workflows in Hubspot (preferred)

• You have strong problem-solving skills with the ability to structure ideas, prioritize, scope, document, and communicate a clear plan of action 

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. 

Note: Please upload your resume in PDF format 

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.

Please see the independent bias audit report covering our use of Covey here.