Business Development and Renewals Specialist
Working at The Adaptavist Group
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!
We make change happen. From anywhere.
What we offer you
We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.
Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.
Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
Read our full list of benefits
About the role
Do you enjoy initiating conversations and networking with people? Do you want to grow as a true business solution expert, with a deep understanding of common customer pain points and the ability to communicate value propositions of products and services? If so, this role might be the perfect next step in your sales career journey.
Our Business Development team is looking for someone who is keen to grow their business development career through executing a series of outbound sales activities within the company. This role offers you a great opportunity to work in an Agile environment, involving weekly sprints, managing day-to-day relationships with various customers and internal stakeholders within the wider Adaptavist team. You will need to have grit, discipline and the drive to earn a successful career in sales. You will need to be prepared to show up everyday and work hard even when times get tough.
What you'll be doing
Build new opportunities with new customers
- Identifying new potential customers for The Adaptavist Group to work with using online tools
- Constantly researching ideal companies and finding decision makers
- Connecting with prospects through a variety of channels to build opportunities
- Working hand in hand with Sales to build a quality pipeline on strategic accounts
Qualify Marketing Leads
- Qualifying inbound marketing leads from marketing events and digital campaigns
- Identifying the needs of the customer and identifying their current pain points
- Promoting The Adaptavist Group's products and services during every contact
- Maintaining a high level of professionalism in every interaction
Account Renewals
- Managing a list of current customers
- Managing customers on their software license renewal
- Managing commercial documentation such as project tender and vendor registration
- Performing regularly scheduled check-ins and promoting The Adaptavist Group's products and services
- Understanding customer needs and growing the accounts who need assistance
What we're looking for
Essential
- 1-2 years experience in a b2b customer focused role
- Desire to be coached and take feedback gracefully
- Ability to adapt within a fast paced & changing environment
- Comfortable making a large number of client calls and emails each day
- Willingness to learn new things and adapt sales methodologies
- Strong communication skills, able to build rapport during phone calls
Desirable
- Experience with monthly target attainment
- Knowledge of the Atlassian ecosystem (Jira, Confluence, Slack)
- Experience using a CRM - preferably HubSpot
- Understanding current digital marketing practises
- Knowledge of a second language will be helpful (Korean/Japanese/Chinese-Mandarin)
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.
Drop us your application, we’d love to hear from you!
What to expect
We have published some support on Interviewing with The Adaptavist Group to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.
Equal opportunities for everyone
At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!
About the job
Apply for this position
Business Development and Renewals Specialist
Working at The Adaptavist Group
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!
We make change happen. From anywhere.
What we offer you
We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.
Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.
Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
Read our full list of benefits
About the role
Do you enjoy initiating conversations and networking with people? Do you want to grow as a true business solution expert, with a deep understanding of common customer pain points and the ability to communicate value propositions of products and services? If so, this role might be the perfect next step in your sales career journey.
Our Business Development team is looking for someone who is keen to grow their business development career through executing a series of outbound sales activities within the company. This role offers you a great opportunity to work in an Agile environment, involving weekly sprints, managing day-to-day relationships with various customers and internal stakeholders within the wider Adaptavist team. You will need to have grit, discipline and the drive to earn a successful career in sales. You will need to be prepared to show up everyday and work hard even when times get tough.
What you'll be doing
Build new opportunities with new customers
- Identifying new potential customers for The Adaptavist Group to work with using online tools
- Constantly researching ideal companies and finding decision makers
- Connecting with prospects through a variety of channels to build opportunities
- Working hand in hand with Sales to build a quality pipeline on strategic accounts
Qualify Marketing Leads
- Qualifying inbound marketing leads from marketing events and digital campaigns
- Identifying the needs of the customer and identifying their current pain points
- Promoting The Adaptavist Group's products and services during every contact
- Maintaining a high level of professionalism in every interaction
Account Renewals
- Managing a list of current customers
- Managing customers on their software license renewal
- Managing commercial documentation such as project tender and vendor registration
- Performing regularly scheduled check-ins and promoting The Adaptavist Group's products and services
- Understanding customer needs and growing the accounts who need assistance
What we're looking for
Essential
- 1-2 years experience in a b2b customer focused role
- Desire to be coached and take feedback gracefully
- Ability to adapt within a fast paced & changing environment
- Comfortable making a large number of client calls and emails each day
- Willingness to learn new things and adapt sales methodologies
- Strong communication skills, able to build rapport during phone calls
Desirable
- Experience with monthly target attainment
- Knowledge of the Atlassian ecosystem (Jira, Confluence, Slack)
- Experience using a CRM - preferably HubSpot
- Understanding current digital marketing practises
- Knowledge of a second language will be helpful (Korean/Japanese/Chinese-Mandarin)
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.
Drop us your application, we’d love to hear from you!
What to expect
We have published some support on Interviewing with The Adaptavist Group to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.
Equal opportunities for everyone
At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!