Associate Solution Consultant
Job Overview:
At Coursera, our Enterprise team plays a key role in increasing global access to a world-class education. We work with enterprises, governments, and universities from around the world to provide learning opportunities that enrich the careers of their employees and citizens and drive impact within their companies and countries. Over the three years since we launched, the Enterprise business has grown rapidly and now serves 2,500+ enterprises around the world, across three major business verticals: Coursera for Business (C4B), Coursera for Government (C4G), and Coursera for Campus (C4C).
The Associate Solution Consultant is an individual contributor role that is responsible for being an expert in Coursera’s content, from data science and AI to leadership and creativity. In its role supporting our enterprise sales efforts, the Associate Solution Consultant will craft learning paths and content recommendations, often compiled as “curations”, for Coursera’s customers globally, including Fortune 500 companies, national governments, and schools (both at higher education and secondary levels)..
We are looking for someone who is excited about helping universities, governments, and businesses develop the skills of the future. This role is ideal for someone who is willing and eager to learn constantly. You will have to quickly develop expertise in a wide variety of skill areas, from leadership and communication to AI, data science, software development, and a range of professional skills. You will have access to unlimited Coursera courses to help facilitate your professional development and effectiveness in this role.
Responsibilities:
Develop and maintain expertise in Coursera’s large content catalog of courses and hands-on projects / Labs.
Learn the basics of a wide variety of skill areas and subjects, from AI to leadership and other workplace skills.
Engage with our Sales, Customer Success, and Solutions Consulting teams in order to understand the business and skill requirements of a customer needing a curation and how the curation(s) that will be part of the proposed solution for a customer
Advise our teams and at times the customer about how to approach creating the requested curation and own the curation process.
Review and conduct additional discovery as needed with Sales or Customer Success teams, including client goals, challenges, and requirements that inform the curation requested for a customer.
Develop, deliver, and if needed, present the curations and other materials, if relevant, to Sales team and possibly the customer
Basic Qualifications:
2+ years of experience in business analysis, education, or customer-facing roles preferred
Proficiency with data analysis in Excel / Google sheets
Strong analytical, organizational, time management, and problem-solving skills
Ability to coherently and effectively communicate about the approach and curation work done
Professional proficiency in English
Preferred Qualifications:
Deep interest in online education and an abiding belief in its ability to transform lives
An ability to quickly become an expert in new topic areas with no prior experience
Deep curiosity and a growth mindset
Good presentation abilities and verbal communication skills
Basic analytical and creative problem-solving abilities. Attention to detail
Entrepreneurial drive and desire to work in a fast-moving environment
If this opportunity interests you, you might like these courses on Coursera:
#LI-CV1
Associate Solution Consultant
Job Overview:
At Coursera, our Enterprise team plays a key role in increasing global access to a world-class education. We work with enterprises, governments, and universities from around the world to provide learning opportunities that enrich the careers of their employees and citizens and drive impact within their companies and countries. Over the three years since we launched, the Enterprise business has grown rapidly and now serves 2,500+ enterprises around the world, across three major business verticals: Coursera for Business (C4B), Coursera for Government (C4G), and Coursera for Campus (C4C).
The Associate Solution Consultant is an individual contributor role that is responsible for being an expert in Coursera’s content, from data science and AI to leadership and creativity. In its role supporting our enterprise sales efforts, the Associate Solution Consultant will craft learning paths and content recommendations, often compiled as “curations”, for Coursera’s customers globally, including Fortune 500 companies, national governments, and schools (both at higher education and secondary levels)..
We are looking for someone who is excited about helping universities, governments, and businesses develop the skills of the future. This role is ideal for someone who is willing and eager to learn constantly. You will have to quickly develop expertise in a wide variety of skill areas, from leadership and communication to AI, data science, software development, and a range of professional skills. You will have access to unlimited Coursera courses to help facilitate your professional development and effectiveness in this role.
Responsibilities:
Develop and maintain expertise in Coursera’s large content catalog of courses and hands-on projects / Labs.
Learn the basics of a wide variety of skill areas and subjects, from AI to leadership and other workplace skills.
Engage with our Sales, Customer Success, and Solutions Consulting teams in order to understand the business and skill requirements of a customer needing a curation and how the curation(s) that will be part of the proposed solution for a customer
Advise our teams and at times the customer about how to approach creating the requested curation and own the curation process.
Review and conduct additional discovery as needed with Sales or Customer Success teams, including client goals, challenges, and requirements that inform the curation requested for a customer.
Develop, deliver, and if needed, present the curations and other materials, if relevant, to Sales team and possibly the customer
Basic Qualifications:
2+ years of experience in business analysis, education, or customer-facing roles preferred
Proficiency with data analysis in Excel / Google sheets
Strong analytical, organizational, time management, and problem-solving skills
Ability to coherently and effectively communicate about the approach and curation work done
Professional proficiency in English
Preferred Qualifications:
Deep interest in online education and an abiding belief in its ability to transform lives
An ability to quickly become an expert in new topic areas with no prior experience
Deep curiosity and a growth mindset
Good presentation abilities and verbal communication skills
Basic analytical and creative problem-solving abilities. Attention to detail
Entrepreneurial drive and desire to work in a fast-moving environment
If this opportunity interests you, you might like these courses on Coursera:
#LI-CV1