Account Manager (Mid-Atlantic)
Full-time
USA
The job listing has expired. Unfortunately, the hiring company is no longer accepting new applications.
To see similar active jobs please follow this link: Remote Management jobs
To see similar active jobs please follow this link: Remote Management jobs
The ideal Account Manager (AM) works on a team with and for an Account Executive (AE), assisting them in sales lifecycle responsibilities and ensuring customer retention and growth.
Responsibilities:
- Serve as the dedicated Account Manager for a specified Account Executive, helping this individual maintain and grow their specific business within their accounts.
- Day to day responsibilities to include:
- Respond to Customer inquiries in a timely fashion and move to resolution
- Serve as a liaison between Customers, Vendors, and GuidePoint resources for this specified AE
- Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
- Develop and maintain relationship with GuidePoint key Vendors and Account Executive’s Customers
- Leverage Vendor resources and relationships to bring value to Customers
- Improve more frequent calls and higher touch for AE’s customer base
- Manage open opportunities in existing accounts with guidance from AE
- Identify whitespace opportunities with customers and vendors
- Represent GPS AE at customer meetings as needed
- With AE guidance, close renewal, upsell and net new sales cycles
- Proactive support for upcoming renewals, identifying upsell and proactive support for existing business
- Collaborate on promoting marketing communication to account base with targeted follow up
- Focus on driving and selling GPS Professional Services Engagements across targeted account base
- Assist AE in forecast management and internal strategic reporting
- If required should have ability to leverage salesforce.com to generate quotes, track open opportunities and renewal opportunities
- All other duties as assigned
Experience Requirements:
- Proven success in Inside Sales
- Cyber Security experience required
- Must have outstanding attention to detail and commitment to follow-through
- Ability to work well within a team
- Strong ability to multitask
- An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity
- Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
- Ability to work flexible work schedule required
- Requires experience in Salesforce.com and Microsoft office
- Bachelor’s Degree is preferred
About the job
Full-time
USA
8 Applicants
Posted 1 month ago
Account Manager (Mid-Atlantic)
The job listing has expired. Unfortunately, the hiring company is no longer accepting new applications.
To see similar active jobs please follow this link: Remote Management jobs
To see similar active jobs please follow this link: Remote Management jobs
The ideal Account Manager (AM) works on a team with and for an Account Executive (AE), assisting them in sales lifecycle responsibilities and ensuring customer retention and growth.
Responsibilities:
- Serve as the dedicated Account Manager for a specified Account Executive, helping this individual maintain and grow their specific business within their accounts.
- Day to day responsibilities to include:
- Respond to Customer inquiries in a timely fashion and move to resolution
- Serve as a liaison between Customers, Vendors, and GuidePoint resources for this specified AE
- Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
- Develop and maintain relationship with GuidePoint key Vendors and Account Executive’s Customers
- Leverage Vendor resources and relationships to bring value to Customers
- Improve more frequent calls and higher touch for AE’s customer base
- Manage open opportunities in existing accounts with guidance from AE
- Identify whitespace opportunities with customers and vendors
- Represent GPS AE at customer meetings as needed
- With AE guidance, close renewal, upsell and net new sales cycles
- Proactive support for upcoming renewals, identifying upsell and proactive support for existing business
- Collaborate on promoting marketing communication to account base with targeted follow up
- Focus on driving and selling GPS Professional Services Engagements across targeted account base
- Assist AE in forecast management and internal strategic reporting
- If required should have ability to leverage salesforce.com to generate quotes, track open opportunities and renewal opportunities
- All other duties as assigned
Experience Requirements:
- Proven success in Inside Sales
- Cyber Security experience required
- Must have outstanding attention to detail and commitment to follow-through
- Ability to work well within a team
- Strong ability to multitask
- An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity
- Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
- Ability to work flexible work schedule required
- Requires experience in Salesforce.com and Microsoft office
- Bachelor’s Degree is preferred