Account Manager

Role Description

As an Account Manager for Dash, you will take ownership of a high-potential territory in Australia, focused on acquiring strategic, high-value customers. You’ll play a crucial role in driving revenue growth, cultivating executive-level relationships, and helping organisations unlock the power of Dropbox AI solutions.

This role offers the opportunity to work cross-functionally with our global teams, gain exposure to senior leadership, and influence how customers reimagine digital collaboration and content intelligence. You’ll be at the forefront of shaping Dropbox's impact in the Australian market.

Responsibilities

• Develop and execute a territory-specific strategy to drive new business and pipeline generation.

• Build trusted relationships with executive stakeholders and multiple lines of business within target accounts.

• Understand and articulate customer pain points and how Dropbox AI and Dash address those challenges.

• Collaborate with local channel partners to co-sell and uncover growth opportunities.

• Partner closely with marketing, product, and customer success teams to ensure seamless customer experiences.

• Lead comprehensive account planning, from early engagement to deal closure and post-sale handoff.

• Attend industry events, trade shows, and customer meetings to build brand visibility and momentum in-market.

• Accurately forecast, manage, and report on sales activity, pipeline, and revenue targets using CRM tools.

Requirements

• 8+ years of experience in B2B software sales, including managing and closing complex, strategic deals

• Proven ability to build and manage senior-level customer relationships

• Demonstrated success in pipeline generation, opportunity qualification, and negotiation

• A results-driven mindset with strong business acumen and the ability to work autonomously

• Skilled at navigating ambiguity and driving alignment across internal and external stakeholders

• Experience collaborating with channel partners and cross-functional teams

• Excellent verbal and written communication skills, with the ability to influence global teams

• Willingness to travel within Australia for customer and partner meetings and events

• Proficiency in using CRM platforms such as Salesforce to manage and track deals and performance

• Comfortable working in a Virtual First environment with occasional in-person engagements

Preferred Qualifications

• Experience working in or selling to AI-driven, SaaS, or start-up environments

• Familiarity with technology ecosystems such as Symantec, AWS, GCP, and Salesforce

• Track record of closing deals in collaboration with partner networks or reseller channels

• Knowledge of the enterprise or mid-market tech landscape