Loan Processor A Queensland-based Australian mortgage brokerage dedicated to simplifying the home loan process for clients is seeking an experienced Loan Processor to support the end-to-end processing of loan applications, working closely with brokers, lenders, and clients to ensure a seamless and efficient experience from initial submission through to settlement. Part-time: 20 hours/week (can transition to more hours) Work Set-Up: Fully remote, Independent Contractor Work Hours: AEST Monthly Salary: $560-800  What You'll Be Doing:

• Prepare, review, and process loan applications from initial submission through to settlement.

• Liaise with brokers, lenders, and clients to obtain, verify, and manage all required documentation.

• Accurately input and maintain client records within Infynity CRM and associated platforms (Trello, Microsoft Teams, WhatsApp).

• Monitor application progress, proactively follow up on outstanding requirements, and ensure compliance with lender policies and guidelines.

• Coordinate submissions and manage processes through aggregator platforms, including Finsure.

• Identify potential issues early in the application process and take initiative to implement timely solutions.

• Provide comprehensive administrative support to the Mortgage Broker as required.

• Prepare and manage compliance documentation, ensuring all files meet regulatory and internal standards.

• Follow up with clients to obtain missing documents, signatures, and additional information in a timely manner.

• Track critical dates and deadlines to ensure smooth and efficient settlements.

• Conduct data entry, valuations, loan processing, credit input, and preliminary credit analysis.

• Maintain strict confidentiality of sensitive client and financial information at all times.

Who You Are: 

• Minimum of 2 years’ experience as a Loan Processor.

• Proactive mindset with the ability to take ownership, work independently, and problem-solve effectively.

• Excellent written and verbal English communication skills.

• Strong attention to detail with exceptional organisational and time-management abilities.

• Comfortable using cloud-based systems, CRMs, and digital collaboration tools.

• Self-motivated and confident in taking initiative rather than simply following instructions.

• Demonstrated eagerness to learn and upskill, particularly in credit analysis.

• Strong work ethic with a commitment to going above and beyond to achieve team outcomes.

Preferred Qualifications:

• Familiarity with the Australian mortgage industry and lender requirements.

• Experience using Infynity CRM and aggregator platforms such as Finsure.

• Understanding of compliance and documentation standards within mortgage lending.

Recruitment Process:

• Initial Interview 

• Client Interview

• Offer and Onboarding