Education & LMS Support Specialist
Company Description
Lingraphica is a mission-driven organization that provides speech-generating devices and therapy software to help improve communication, speech, and quality of life for people with communication challenges. Our Agile Delivery Leads ensure that empowered cross-functional teams are set up for success, consistently delivering high-quality outcomes that align with business goals and provide meaningful value to our users.
Job Description
Purpose: The primary purpose of this temporary role is to provide operational support of the existing Learning Management Systems (LMS), allowing the Clinical Education team to focus on roll-out of a new LMS. In addition, this role will assist with a variety of administrative tasks that support the team’s overall education initiatives and activities. This position will perform various administrative and logistical tasks related to webinars, events, and on-demand courses to ensure a smooth transition and continued delivery of educational offerings. Responsibilities include drafting and maintaining schedules, facilitating communication between stakeholders, updating on-demand and self-study courses in the LMS monthly, and supporting event execution. The role also involves editing and updating educational materials, responding to inquiries from speech-language pathologists (SLPs), and performing general administrative duties to enhance the effectiveness of educational and event offerings.
Qualifications
Essential Duties & Responsibilities:
Under guidance from the Clinical Education Manager, draft monthly webinar schedule, coordinating with multiple internal presenters on proposed days/times
Maintain webinar and events schedule and inform vested teams in Slack of upcoming webinars to ensure proper staffing to support
Make simple edits to video content, ensure quality of on-demand course recordings
Ensure final links to Canva presentations are saved to SharePoint
Set up meetings for stakeholders for webinars and large initiatives (webinars, events)
Run Quality Control check prior to all large webinars (Ensure Zoom settings are set, post work is accessible, overall webinar quality check)
Edit Canva presentations when changes in overall Lingraphica offerings impact content, replacing master copies and creating new handouts
Under guidance from the Sr. Events and LMS Specialist, post live webinar offerings, monthly on-demand courses and self-study sessions in the Top Class LMS
Assorted duties in relation to the Top Class and Learn Upon LMS systems
Under guidance from the Senior Continuing Education Administrator, reply to email inquiries from SLPs
Assist with event follow-ups
Additional Duties as Needed:
Maintains notes/records/logs in HubSpot for all communication with SLPs
Regular use of Slack, Outlook, and other Lingraphica communication platforms to maintain timely team communication
May perform other duties as assigned
Knowledge, Skills & Abilities:
Computer savvy; Microsoft Office 365 required; Slack, PowerPoint, Excel, Canva, HubSpot or similar CRM preferred, experience with LMS systems preferred
Flexible, organized, able to quickly adapt to changing priorities, comfort with technology
Self-motivated and can work independently as well as collaboratively
Highly organized with attention to detail
Must be able to multi-task / execute multiple projects at a time
Must be able to effectively communicate verbally and in writing with or without a reasonable accommodation
Education & Experience:
High School Diploma required
1-2 years of customer service experience
Experience working with Learning Management Systems a plus
Additional Information
Position Duration: Anticipated end date 2/13/2026
Hours/Schedule: 20 hours per week: Monday – Friday, 9:30 am – 1:30 pm CST or 10:30 am – 2:30 pm EST
Work Environment & Physical Demands: Incumbent works from home and is expected to maintain a safe, productive work environment with secure internet access. Must be able to operate a computer with or without reasonable accommodation.
Accommodations: To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lingraphica and Pay Transparency: At Lingraphica, we are committed to fair and equitable compensation practices. The starting pay rate for this position is between $24.04 and $27.00 per hour. Placement in the starting pay is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process.
Paid Time Off (sick, personal, and vacation)
Paid Company Holidays
401(k) Retirement Plan and Contribution
Medical/Dental/Vision benefits with FSA, HSA, & Dependent care options
Employer Paid Life Insurance
Voluntary benefits such as Short- and Long-Term Disability, Critical Illness, Hospital Indemnity and AD & D insurance
Stipends for health and wellness, home office setup and professional development
Paid Family Leave
Annual bonus program
Annual merit increases
Year-Round Flex Friday’s
Discounts on travel, entertainment, home/pet/car insurance
To learn more about Lingraphica, visit: www.lingraphica.com!
This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.
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Education & LMS Support Specialist
Company Description
Lingraphica is a mission-driven organization that provides speech-generating devices and therapy software to help improve communication, speech, and quality of life for people with communication challenges. Our Agile Delivery Leads ensure that empowered cross-functional teams are set up for success, consistently delivering high-quality outcomes that align with business goals and provide meaningful value to our users.
Job Description
Purpose: The primary purpose of this temporary role is to provide operational support of the existing Learning Management Systems (LMS), allowing the Clinical Education team to focus on roll-out of a new LMS. In addition, this role will assist with a variety of administrative tasks that support the team’s overall education initiatives and activities. This position will perform various administrative and logistical tasks related to webinars, events, and on-demand courses to ensure a smooth transition and continued delivery of educational offerings. Responsibilities include drafting and maintaining schedules, facilitating communication between stakeholders, updating on-demand and self-study courses in the LMS monthly, and supporting event execution. The role also involves editing and updating educational materials, responding to inquiries from speech-language pathologists (SLPs), and performing general administrative duties to enhance the effectiveness of educational and event offerings.
Qualifications
Essential Duties & Responsibilities:
Under guidance from the Clinical Education Manager, draft monthly webinar schedule, coordinating with multiple internal presenters on proposed days/times
Maintain webinar and events schedule and inform vested teams in Slack of upcoming webinars to ensure proper staffing to support
Make simple edits to video content, ensure quality of on-demand course recordings
Ensure final links to Canva presentations are saved to SharePoint
Set up meetings for stakeholders for webinars and large initiatives (webinars, events)
Run Quality Control check prior to all large webinars (Ensure Zoom settings are set, post work is accessible, overall webinar quality check)
Edit Canva presentations when changes in overall Lingraphica offerings impact content, replacing master copies and creating new handouts
Under guidance from the Sr. Events and LMS Specialist, post live webinar offerings, monthly on-demand courses and self-study sessions in the Top Class LMS
Assorted duties in relation to the Top Class and Learn Upon LMS systems
Under guidance from the Senior Continuing Education Administrator, reply to email inquiries from SLPs
Assist with event follow-ups
Additional Duties as Needed:
Maintains notes/records/logs in HubSpot for all communication with SLPs
Regular use of Slack, Outlook, and other Lingraphica communication platforms to maintain timely team communication
May perform other duties as assigned
Knowledge, Skills & Abilities:
Computer savvy; Microsoft Office 365 required; Slack, PowerPoint, Excel, Canva, HubSpot or similar CRM preferred, experience with LMS systems preferred
Flexible, organized, able to quickly adapt to changing priorities, comfort with technology
Self-motivated and can work independently as well as collaboratively
Highly organized with attention to detail
Must be able to multi-task / execute multiple projects at a time
Must be able to effectively communicate verbally and in writing with or without a reasonable accommodation
Education & Experience:
High School Diploma required
1-2 years of customer service experience
Experience working with Learning Management Systems a plus
Additional Information
Position Duration: Anticipated end date 2/13/2026
Hours/Schedule: 20 hours per week: Monday – Friday, 9:30 am – 1:30 pm CST or 10:30 am – 2:30 pm EST
Work Environment & Physical Demands: Incumbent works from home and is expected to maintain a safe, productive work environment with secure internet access. Must be able to operate a computer with or without reasonable accommodation.
Accommodations: To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lingraphica and Pay Transparency: At Lingraphica, we are committed to fair and equitable compensation practices. The starting pay rate for this position is between $24.04 and $27.00 per hour. Placement in the starting pay is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process.
Paid Time Off (sick, personal, and vacation)
Paid Company Holidays
401(k) Retirement Plan and Contribution
Medical/Dental/Vision benefits with FSA, HSA, & Dependent care options
Employer Paid Life Insurance
Voluntary benefits such as Short- and Long-Term Disability, Critical Illness, Hospital Indemnity and AD & D insurance
Stipends for health and wellness, home office setup and professional development
Paid Family Leave
Annual bonus program
Annual merit increases
Year-Round Flex Friday’s
Discounts on travel, entertainment, home/pet/car insurance
To learn more about Lingraphica, visit: www.lingraphica.com!
This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.